A parcel/letter was sent through Madhur courier from Jabalpur (MP) on 13.10.2022 to Labhandih, Raipur (Chhattisgarh) address. However, it reached to the Jail Road office of the firm 0n 15.10.2022, however they did not deliver in the given address. On 20.10.2022, I inquired about that then they said that this is not the area of our service and kept the parcel with them. They should have not taken the parcel in Jabalpur if services are not in that area and also they should have returned back to Jabalpur.
Please solve the issue
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