Madhur Courier — Not receive parcel on Promised time

Address:Umang Premiere Ivy Estate Wagholi

Hi, My parcel was booked and was promised to be delivered on or before 22nd october, and it was received on pune on time, content in the parcel was extremely urgent for me, I kept calling the agency but they didn't understand my urgency and made fake promises which they didn't fulfilled, CNote No of my Parcel is:[protected], It's been more than 8 days I am waiting for my parcel and still they are procrastinating the same way, it's my humble request to get the parcel delivered on the promised time or stop your services and making fake promises.
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Madhur Courier customer support has been notified about the posted complaint.
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I am extremely disappointed with the kind of service they are providing, I had to leave the address due to a planned trip, I waited for 8 days but the my demand was not fulfilled, I had chosen the worst service this has caused a huge loss to me. Can't convey my grievances in words.
Attached is the receipt of the parcel which I haven't received

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    +91 73 1254 5897
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    110 Shalimar Trade Center, Hamidia Road, Bhopal, Madhya Pradesh, India - 462001
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