Madhur Courier — Not yet received the parcel to customer and yet not taken action after complaint

Address:

Bhopal

Hello sir /madam
I have parcel courier to my customer and it have been received in bhopal on 24 September 2020, my customer have even contact to service and even my self but still not yet got any proper respond and haven't taken any action towards the complain and even I have gave them another address so
Is yet it so slow is your service which so many days to deliver a one courier
It's a humble request to u please deliver my parcel to my customer by tomorrow

Parcel no:P[protected]
-Rani binjwe
C630 c sector shahipura bhopal
C sector bhopal dis MP
Pin 426016
Second address which I gave to your service center
Ramesh
New Shraddha medical
A 69 Shekhar hospital Shahpura Bhopal


Thank you