Madhur Courier — parcel not delivered and missing

Hello sir, mein indore se faisal shaikh... Mera parcel daily indore to shujalpur and shujalpur to indore aata jata hai indore chawni branch se ur kafi time se mein service le raha hu kabhi koi problem nahi raha but pichle 1 year se naa toh mujhe parcel mere address par dilivered kiya ja raha hai and usse badi problem yee ki mujhe do din mein parcel milta hai aur indore main branch se parcel kabi navlakh behja jata hai kabhi chawni behja jata aur pehle toh parcel k liye bhatak na padta hai k parcel kaha aaya hai phr unke office se collect karna padta hai and specillay chawni branch wale kabi phone recivied nahi karty aap kitne bhi call karlo unko but wo recivice nhi karenge... So please meri in bato par actoin liya jaye and mujhe aik din mein mere address par parcel delivered kiya jaye