Madhur Courier — Parcel not delivered since 2 months, still pending

Address:

Amritsar, Punjab, 143001

I ordered something online (clothes), the seller shipped it via madhur Courier on 24th March, 2017. It was not delivered and on asking the noida centre for two weeks they said you have to collect, they won't deliver because your address is out of city. I can't access that area so I gave an alternate address that is in the city.
The amritsar centre doesn't pick up phone, the noida centre takes no responsibility.. Its been 2months now. Still parcel not delivered.