Madhur Courier — Parcel not despatching

Address:

Amar colony

I have booked a parcel from wide AWB no.[protected] on 08th September 2020 from Lajpat Nagar, New Delhi to Jammu. Parcel reached jammu on 11th September 2020. But mr sharad having phone no.[protected] talking very rudely to our client that your phone number was not written on the parcel. We wrote the address on parcel but the phone number was left or not written by mistake. But this is not fare reason for dispatching parcel and misbehavior with the client. Mr sharad is asking our client to come & take the parcel which is not possible for lady client because courier office is 6 kms far from her address. I request to please dispatch our parcel as soon as possible.
Thanks
Vikas Kumar
[protected]