Madhur Courier — Product missing / delayed / no response

Address:	Indore, Madhya Pradesh, 452001
Website:	www.madhurcouriers.in/default.htm

I have delivered a package on 26th oct in sagar, madhya pradesh with a tracing id [protected] which was suppose to deliver to indore within 2-3 days but now it's 3rd oct i. E. Even after more than 7 days it was not delivered at the given address in khatiwala tank indore.
I called them many times they are telling me the courier vehicle had been caught by sales tax and stuck but they are not telling me when it will be suppose to get deliver. It's been long that i am following up with them and getting frustated about my package.

I need a strict action about the courier company as they seems to be the reputed courier firm but they are delivering the values which they promise to.

Thanks,
Anurag agrawal
[protected]