Madhur Courier — Product Reached Destination City but Not Delivered for 5 Days

Respected SIr,
I was expecting a delivery of some important items Couriered from Indore on 25 Jan 2022 with a destination address of Gwalior. While i was tracking the parcel i found that it reached Gwalior on 28 Jan 2022, but the courier service have not delivered it to my address yet. Despite calling them again and again they refuse to address to my situation and keep on saying that it will be delivered today.
Could you please take some action regarding this behavior so that no one is suffered with this in future. Please find details of the parcel below.

Date[protected]
NUMBER - P[protected]

Thanking you in Advance,
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