Madhur Courier Services — Very important parcel not delivered

Address:	Bhopal, Madhya Pradesh, 462026
Website:	www.madhurcouriers.in

My very important parcel(consignment number :[protected]) is not delivered to me at bhopal till date that is 12th November which was send from Delhi on 12th October.
It can't be even tracked on the site because each time we track that parcel it shows that "Record not found" for the same parcel.
It is not for the first time that we are being troubled for some silly reason.
On 12th October I had also send one parcel to the same location but it was delivered very late completely torn and damaged not only this the courier boy denied to deliver the parcel to my place because according to him it was far away from him and he can't reach to that place so he called me to receive that parcel in midway till where he found it convenient for him to come.
It is very pathetic we use your services because we are not able to go and give parcel on our own therefore we choose to otherwise we don't just want to take help from you pay money and don't get satisfactory results.
Don't misuse helpless of others.