Madhur Courier — Shipment not delivered in 12 days and still no reply from them

Address:	Kutch, Gujarat, 370201
Website:	www.madhurcouriers.in

Booked a parcel from Gandhidham (guj) To Gurgaon
On 29th Oct 15
But Still Not delivered to said address ( Today is 10th nov, almost 12 days from booking)
after so many calls
Very rude and no proper response from Gandhidham and gurgaon off.

docket no. [protected]
add.
Ms awari technologies
Plot No. 241, Phase -1
Udyog Vihar Gurgaon