Madhur Courier — undelivered consignment no [protected] and misguided by their employee - reg

Address:	Bhopal, Madhya Pradesh
Website:	www.madhurcouriers.in

Sir
An consignment no [protected] has been booked on 28.04.18 from Dhar to Bhopal alongwith the undersigned contact no. Which is mentioned on consignment/envelop and same was received at madhur courier office situated at Indrapuri Bhopal on 30.04.18. After passed three days aforesaid consignment has not yet delivered to me. In this regard I have already contact to Shri Rajesh Raj on mob no [protected] since yesterday at 9.00 pm and he told me please contact tomorrow i e 03.05.18 at 12.00pm for finding the actual position of consignment. I have called today at 10.21am and 1.36 pm on above mob no but mobile is responded as switched off. Further I have sent an massage today at 1.43 for requesting please kept aforesaid consignment in your costudy and same will be collect by me today at 6.00pm. On visited today at Indrapuri office personally by me Shri Rajesh Raj not responded properly and he said that Shri Rajendra (who delivered the dak at our area) is not medically fit for delivery and he can not the deliver the consignment till the medically fitted. It is clear that his replied not satisfactory and misguided to me. In case my house is locked then your delivery boy can be contacted me on my mob no, which was mentioned or quotted on envelope/consignment. Despite that neither any comunication made by Shri Rajesh Raj nor by Shri Rajendra with me.
On above circumstances if your company not able to deliver the consignment on timely then kindly return back to the consignment at booked destination alongwith refund the amount.
Therefore you are requested to take the appropriate action on above matter and reply to me after taken action at your and.