Madhur Courier — Withholding and not delivered

Address:

Kenny Dunwell, 31 Samta Colony, New Indra Nagar, Charoda Bhilai. Distt. Durg. Chhattisgarh. 490025 ( via kumhari) mob 9893282820.

I had booked a parcel from JOGESHWARI FROM MUMBAI on 28 september, I had booked it to Kenny Dunwell, 31 Samta Colony, New Indra Nagar, Charoda Bhilai. Distt. Durg. Chhattisgarh. 490025 ( via kumhari) mob [protected]. my personal address.
I had paid Rs.1170 for it.
Tracking ID-P[protected]
The consignment has reached bhilai and lying there from 6th October.

They are holding the consignment and did not delever it till now. this is not the first time these bhilai office is doing this. After few days they will phone and ask to pick up. If I need to pick up then why do you take payment for home delevery which is your responsibility.