Madhya Gujarat Vij Company [MGVCL] Complaints & Reviews

I am a resident of Sun Pharma road area, Atladara, Vadodara. Since last few many days (and past many years) there are frequent power outages at random hours and some are causing inconvenience during the night hours disrupting sleep.
We are regular tax payers and have always served the country with our duties. During the power outages, whenever we call the MGVCL office person, the calls are unresponsive.
I am writing this complaint in the middle of power outage at 3 am in the night. Kindly look into the matter. I am attaching the photo during the power outage. I know you can’t see anything, so can’t we.

I am residents of shyamal county on waghodia road, vadodara here every day 4 to 5 hr power cut observed (from last 5 days) . Please slove this issue and do proper maintenance so problem not happen daily.

Hello sir/ma'am
Here i am from rupakheda which is comes under limdi division. May i know which kind of maintenance work you guys have been do this days?? We are facing power cut from last 3 days from 9:00-4:00.. There are so many people who are doing their work from home from their pcs and laptops. Because of such power cur we are facing too much problem... Kindly solve our issue or else give us appropriate valid reason for power cut
Thank you

Dear Sir,
I Pranav S. Chitte residing in The Krishna City, Kelanpur, Dabhoi Road, Vadodara on behalf of all residents of The Krishna City, Kelanpur would like to draw your attention to the serious problem of power interruption and dim light faced by society members frequently.
Due to frequent and random power cuts our routine life is badly affected as the area is still developing and thinly populated raising security concerns.
Also water supply is frequently distrurbed as bore water is the only source and the entire society has a single water tank for water supply.
Due to Covid pandemic most students are taking online classes and are unable to attend it.
Herewith I am attaching screenshots of online complaints registered and from the number only you can realise the gravity of the situation. Number of times we have even not registered complaints.
It is our humble request to take urgent note of this problem and resolve it as soon as possible.

Mgvcl power supply from r v desai road side, vadodara 390001 has frequent failures and high voltage fluctuations. I had lodged a complaint
No.5734227 on[protected] which is still not resolved by mgvcl. My consumer no. Is [protected], mobile [protected] and address:raghukul;6, madhuvan society, r v desai road, vadodara 390001. On pole opposite our premises has two supply coming from opposite direction. Other side supply is stable with least power tripping. My neighbour wing cdr c k chitale also has lodged similar complaint in june 22020 which is also not attended, y mgvcl. There is no justified reason from mgvcl for not changing our source of power supply to more stable, normal source.
I have already informed mgvcl that power supply from r v desai road side frequently trips due to high load (More appartments-residents), small work-shops, more commercial establishments etc. Where as other side mostly residential houses

My consumer no. Is [protected] and am senior citizen. I had lodged a complaint no.5734227 on[protected] which still remains unresolved by sdo, baranpura sub-division, vadodara. Due to frequent power failure and high voltage fluctuations we face lot of hardship in this old-age. A mgvcl pole in front of our premises has two supply coming from opposite directions out of which supply from vithal society side appears stable and failure are minimal. Mgvcl-baranpura office had informed that change of supply source is not possible for the reasons not known. There is always a solution to every problem. My neighbour wing. Cdr c k chitale also has registered a similar complaint in june 2020 which also is not resolved. My addresss is raghukul, madhuvan society, off r v desai road, vadodara 390001 and mobile no [protected]

Respected sir,
[protected]
I filled a bill in the month of march but his entry is not visible yet. And by showing the pending, he also took the charge of it.
Please solve the issues asap.

Thanks & regards

Hey there here i m writing this for third time.. Since last few days continuous breakdown of light was observe during day time and night time also.. No one can able to complete his or her routine work in college without electricity. Due to continuous breakdown there is hectic schedule here. And despite of my continuous complaint there is no any progress here regarding electricity. Please kindly do the needful otherwise i have to take necessary actions.

Shoutdown

My self Janak Patel from handod, Karjan, Vadodara. My mob no is [protected]. Since last 45 days everyday power issue is here. There is no technical team available in karjan. Even nobody is responding. Since yesterday there is no power. Even MGVCL team is not responding

Since last 2bills the amount is so much high which cannot taken into consideration by me as the usage is not that much. Secondly coming from middle class i can't afford the same.
Last bill was 7260/
Where as this it is 7509/
So it's a request kindly look into this matter as i not able to pay such a huge amount.
Eagerly waiting for you positive response.
Thanks you
Parvez klipwala

Hello!
This is in regards to overcharging electricity bill for the months may-june 2020.
The bill amount that i received is doubled the predictable approximate amount.
As this has happened with many customers this time, take it as a serious matter and take appropriate action on this.

As a regular practice of staff. No power and they atop answering the calls and place the phones off the craddle..

Any reason why there is a power cut today? What is this maintenance activity you guys keep doing with religious fervour? I am an electrical engineer and i will try and understand.
How do i know in advance when you guys are going to conduct this religious activity of yours? I need to finish some work or try and relax on sunday after an exhausting week and, your sadists are out with the scissors for a whole six hours. Remember guys we pay for supply and not discomforting power interruptions.

The electricity of my well did not come from the last ten days. When i called on the helpline, i got an answer from the front that electricity will not come, do it. Where you want to speak, do not be afraid of anyone

Dear sir
There is no continuous power cuts especially in mani nagar society bodeli division.
We are keep on hearing the same reply from public that there is a repair since 2 months before.
It is not acceptable from public if power cuts happened in night times.
We tried twice for land line number but not lifted
Kindly send higher authorities and do needful for public during this lockdown period.
Thank you

Tie the electric wire at a height which passes at less distance on ain enrance door of y house please

Dear team mgvcl,

We are having a open electricity transformer pole under society area and also some times current pass in pole, which is very risky for our children & anyone's life.

Also to inform you that meter bord of transformer pole is also open and risky
For human life..

Request you to take it seriously & covered it as soon as possible before loss of life, i have tried to contact local office but no one is responding, hope we can get action on this mail to avoid further escalation

Name of consumer : heenaben b joshi
C/o b n joshi, rtd. Ex. Engr. Geb.
Address: b/7 vithhalesh bunglows,
Nr kashidham soc.,
Laxmipura road,
Gorwa, vadodara.

Customer no. 15315/04164/6

Due to health problem of my husbond i was out of vadodara from 12nov. 2019 and my house is still locked to day. While on line ele bill payment it was observed that ele. Bills from nov-jan-march - may 2020 were to high.
You are requested to check energy meter and justfy the matter at the earliest with refund of excess amount paid.
Thanking you🙏

Yours faithfully
Heenaben b joshi

Note: april may 2020 net bill amount of rs. 3196.02 is already paid on line dtd.[protected] being regular paid customer of mgvcl. 🇮🇳

We are from vadodara. My complaint is against mgvcl, tarsali division.

Distribution transformer is very close to our house. From last few years we have seen transformer blasting, heavy sparking and heavy fire in transformer, oil spilling from transformer, fire due to spark, and many other issues in transformer.
Transformer is located very very close to our resident. Every 2-3 days we are facing issues due to this transformer.
Specially during rains, we are afraid of leakage current. It may cause injuries or very heavy damage due to water lodging due to rains.

There is our safety concerns as it is very close to our home. Even some of animals have died in past due to this transformer.

We have tried to do complaints but we have always got very lame answers from the officials. No support for our lives also. This people do no understand safety concerns related to life and death of people. And they are no even concerned to move it.

We request that we get solutions and better safety. Mgvcl persons are very lame to answer any questions and to listen for our safety concerns.

We are looking for solutions as soon as possible as rainy seasons have already started and its very unsafe and risky for us.