Madrasshoppe — Delivered book with printing issues

Website:

www.madrasshoppe.com/a-man-called-ove-the-life-affirming-bestseller-that-will-brighten-your-day-fredrik-backman-9781444775815-48200.html?gclid=CjwKCAiAnO2MBhApEiwA8q0HYZj9G6n3rlVqwNiquy1bmQ23-

I ordered a book "A man called Ove" on November 3, 2021. I received the book on Nov 12, 2021. It has printing issues. I mailed the customer support of Madrasshoppe on the same day I received and also personally messaged regarding the issue to the number mentioned in the website. I got the reply "Sure." It is been a week since the reply. Still no response from them when I texted again. I need a replacement or refund.

Article ID: 58544