Madrasshoppe Complaints & Reviews

I am order book and my order ref no is NR0977671
They much time to deliver the parcel aprrox 10 days and not delivered yet
And I also told him his what'sapp query no but they didn't reply
I want to take action against this inappropriate behaviour and refund my money...

I ordered Harry Potter Box Set: The Complete Collection (Set of 7 Volumes). They quoted delivery date was within 1 week. But the product is still not delivered and the order is still showing processing. There is no option to cancel the order as well. They aren't even replying to my queries. My order number is 97175. Kindly take action against this website and I would like to have a refund on my order. People's money and time have value....

My order no NR-093627 was placed on 28th August 2023 and the order is still showing processing. I did contact the helpline no but they aren't responding to any of my messages. Also there is no option for cancellation....

Ordered books online. Pre paid for the order online. They said it was dispatched, but no tracking nos. were updated on their website. I kept calling them for the tracking no. They even answered the phone a few times and made it seem that they're legit and only having logistics issues. Then they said the order was infact not dispatched on the date mentioned on THEIR OWN website, due to shortage of stocks and that it will be dispatched and...

Thanks madrasshoppe for delivering me a rare book I haven't got anywhere even in Amazon....

I had placed an order Order Reference NR-063041 - placed on 30/01/2022 for two books but I received only one book on 05 Feb 22.
Since then I've raised several complaints on their website and sent emails on their support mail ID but there has been no response. There is no contact number published for customer complaints.
This company appears to be a dubious one and needs to be barred from operating....

I got free shipping and huge discount for the book....

Dear sir ., i ordered a bulk nursing books for student, still i not received more than a year . they ask me to wait, we will refunded your amount till now not received . they are not responding, .

Order No - NR-097255
I have ordered books from this website on 3rd Nov 2023
https://www.madrasshoppe.com/
However i have not yet Recived my order
When i tried to contact there customer support i am not getting proper response from them, they have share speed post details which is not correct and not showing my address, i am afraid of this is any kind of fraud. I tried to cancel my order but there is no option of cancellation, please suggest further steps to get my amount back.this is so frustrating.

Please help

Hi @ConsumerCourtIN @consaff, I placed an order with madrasshoppe.com (Order NR[protected] days ago, but it hasn't arrived, and I've received no response from customer support. Can you please help me resolve this issue? #ConsumerRights #CustomerService

I ordered two books from this site on 20/10/2023 and the order is still showing processing. There is no option to cancel order as well.There customer service are also not providing any help or update about the order.My Order number is 096488 kindly take action against this website and I would like to have a refund on my order.
Thank You.

Order a book on September 14, 2023
Till now no delivery and request for refund has been ignored

Ordered a book from this site on 17/09/2023 and the order is still showing processing. There is no option to cancel order as well. They aren't even replying to my queries and even stopped responding to my texts. My Order number is 094858 kindly take action against this website and I would like to have a refund on my order. It cost's me 199.
Thank You

Ordered a book from this site on 17/09/2023 and the order is still showing processing. There is no option to cancel order as well. They aren't even replying to my queries and even stopped responding to my texts. My Order number is NR-094860. kindly take action against this website and I would like to have a refund on my order. It cost's me 299
Thank You
Akarsh Meshram

I ordered a book from this site on 28/08/2023 and the order is still showing processing. There is no option to cancel order as well. They aren't even replying to my queries and even stopped responding to my texts.

Ordered sticker on 3rd sep and today on 20th sep also order not yet shipped. No response on WhatsApp. Don’t waste ur money and don’t order anything from
This website

Booking ref number NR-092627 Placed on 08/02/2023 09:55:26 for a book but till date no book has been delivered. Been trying to contact the seller via watsapp, call, and website email about the same but no response. It's a scam website

I ordered a book from there website on 29/07/2023. It's been 10 days there is no update on WhatsApp not they are replying to my mails. I have already paid for my order. My order number is NR-092373. I want a refund for my order.

I ordered a book on 22th july On madrasshope.com but since 3 weeks i have not received any news regarding My order.please check.

Please note, although with delay i have received the ordered book. Hence i withdraw my complaint.

29th June the order was placed.. after writing a number of e-mails it replied the product was out of stock and waiting for the seller's approval.. it's 13th July..neither I got my order nor did they even communicate regarding the update..

Am ordered a book with prepay of cash. For at least 3 or 4 days there were no updates on the order I placed, then they said my order is shipped and the consignment number will be updated within 48 hours, which never happened for the next 2 weeks. Finally, I got fed up with this kind of irresponsible action and called them they even not picked up the phone calls that I made. Even though all this happens I gave them 2 or 3 days grace time till they didn't deliver the goods. Finally, I decided to handle the order. There is no respect, accountability or concern about their work or towards customer.

No response from the website. No delivery of books even after a month since i ordered them

Madras shoppe is not providing shipment of books even after 10 days of payment. No response on WhatsApp no. I think it is a fraud website.

I need to cancel my order can I able to cancel it
Many are saying madras shoppe is fake and all
I just need to cancel my order and get my money back

I was worried about my refund were we are waiting for a week time.then automatically refund credited in my Paytm wallet.

Thank u madrasshoppe for delivery me a brand new copies were we are getting in a low price.

Due to some technical issues in our bank account we faced certain delay on refund credit.then after we got the refund.

I placed an order for a book with Order Reference NR-087214- placed on 26/04/2023 with prepaid payment of ₹399/-. But there is no response from company. I had contacted them through their email yet no response. Also I texted them on their whatsapp number to cancel my order and to refund my money but the didn't even repsond.

I placed an order for a book with Order Reference NR-087214 - placed on 26/04/2023 with prepaid payment of ₹399/-. But there is no response from company. I had contacted them through their email yet no response. So i contacted them on their whatsapp number asking for cancellation and a refund but they didn't respond. I want cancellation of my order and refund.