Madrasshoppe Complaints & Reviews

Order no:084693. I ordered a book in madrasshoppe website on March 5 2023...still I didn't receive my order.And did not receive any updates from the site...still showing despatched...I also didn't receive any refund.They told the order will be delivered in 4 or 5 days.But it has been about a month.please kindly do certain measures to get back my order or refund.

I don't know where to put the position reviews in the website so I am putting here.
I got a combo delivery in a brand new copies thank u madrasshoppe.

I have not received my order yet, placed on 4th of March'23 while today is 18th of March'23
These guys only sent the order on 14th of March, all this while lying to me about the status of my order.
Very Poor Service When I ordered I was informed that I'll get the order within a week that too on mail.
It has been 15 days and still no sign of any kind of delivery.
I was promised something and still it is not fulfilled.
These guys have wasted my time and energy over this simple delivery that they only put out an ad on Google.
On top of it, I do not get any reply from your end. Either they are quite stubborn about being ignorant of their customers or this is the only way that these guys do business.
STRONG RECOMMEND ABSTAINING FROM MADRAS SHOPPE. IT'S FAKE

ORDER NR-082882 :
I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future

I had ordered a harry potter books full series paying 1200 Rs, when I received the product i found it to be fake, since the book quality and the print is of very low quality. They cheat people with fake products. I have asked for refund but again if they agree they may ask me to ship it back which is a waste of time. People but from genuine site like Amazon or Flipkart where you can demand money back incase if such issue. Please don't get cheated i feel embarassing to tell my son this is fake.Hope i buy him original products in future

I ordered a book on December 2nd and still the book is not received. Eventhough we contact regarding the delivery they are replying as expected.
First time when I contacted they said due to low stock there is a delay and not worry. But the delivery date exceeded nearly more than a week.
Asked them if that book have low stock and not able to deliver on expected date then cancel the order and transfer the amount. Still now no update from them regarding this.

I ordered a book worth 390 Rs but I didn't recieved my product and it has already been more than 10 days

Ordered a book from the site madrasshoppe for the second time for a book. The first time I ordered I received the book I ordered for. The second time that is for the order I placed on October 31st and paid for haven't been received nor am I getting replies on my complaints to their given numbers and emails. I hope their site gets taken down.

Ordered a book earlier and got it delivered. So, thought to get one more. That's the problem now. There is no cancel button and no mobile number provided to reach out. The status is received payment for past 20 days. The is no reply for the mail also.

I ordered a book online to this company on 6 October 2022 and paid Rs 550 by paytm from mobile number [protected]. Aspected delivery date was 26 October 22.I track the order on their website. Status shows “ Awaiting sellers confirmation “ Till today there’s no response to the email or chat on given numbers.