Madrasshoppe — Order not received yet

I have not received my order yet, placed on 4th of March'23 while today is 18th of March'23
These guys only sent the order on 14th of March, all this while lying to me about the status of my order.
Very Poor Service When I ordered I was informed that I'll get the order within a week that too on mail.
It has been 15 days and still no sign of any kind of delivery.
I was promised something and still it is not fulfilled.
These guys have wasted my time and energy over this simple delivery that they only put out an ad on Google.
On top of it, I do not get any reply from your end. Either they are quite stubborn about being ignorant of their customers or this is the only way that these guys do business.
STRONG RECOMMEND ABSTAINING FROM MADRAS SHOPPE. IT'S FAKE