I have ordered a book through online on 11.07.2020 and made payment through IMPS. Immediately I received a mail mentioning the order no.NR-031551 and informed therein that the book will be delivered within a week. Since not received after one week, I gave a mail. Replying to the mail. I have received a mail stating that the book is out of stock and they are trying elsewhere. After a week I received a mail stating that the book is not available in any place and the amount remitted by me was auto refunded. But till date I have not received any amount. While trying to contact the phone numbers in given in the website, there is no response. Phone No.[protected]- Anwar Sha. In another number, [protected], the no. is temporarily suspended. Now, I understand that the company is not existing. Was this information helpful? |
We sincerely apologies for the inconvenience caused to you.
This is a rare instance due to less stock availability with the sellers. We are working relentlessly to avoid such occurrences.
Refund for your order reference : NR-031551 is done.
Refund Settlement Date: 03 Aug, 12:00 AM
Please find below the refund details
Refund Amount
₹249.00
Refund ID:20200802111212801300168398177701064
PLEASE NOTE:
Refund accepted by acquirer bank
Refund Reference ID
aabbfcdf3ad94bf2927b068bc6d82dfe
Refund Date
02 Aug, 04:23 PM
Regards,
Madrasshoppe Support