Magadh University — Request ID: 30574/ Shambhu Nath Jha for Degree Certificate B.A.

I have submitted an application online for issue of Degree certificate for B.A.(Pass) in 1987 from Magadh University through Ram Krishna Dwarika College Patna. My university registration no.-60/1982 & Roll no. PAT-26301. Online payment of Rs.700/- plus convenience charge of Rs.25/- with GST of Rs.4.50, total amount of Rs.729.50 has been paid through payu.
Transaction was done on 02.02.2021, but no mail or message has yet been received from university.
Request ID is 30574
Please let me the status.