Magic Auto — insurance copy not received

Address:

New Delhi, Delhi, 110015

I have done a renewal of my my car insurance on 1 st of october for the same i have done all payment on same day my car insurance was due on 2 nd october but till date i have not received my car insurance policy its 6 th of october due to which i m nt able to drive my car for the same i am calling magic auto mayapuri insurance department frm last four days but not hetting any satisfatory reply for delay in policy
My car no is hr05z 0303 maruti alto excite
Company name magic auto mayapuri new delhi