Magic Holiday Club — Unauthorized charging of credit card

Address:

New Delhi, Delhi

My name is Rajkumar Shufen.I am an HDFC credit card customer. On 5th of March 2015, I got a call from a certain person saying he was from HDFC premises and telling me I had been awarded a VIP customer status for being a faithful customer. I was explained number of schemes and packages as rewards and he guided me through a series of IVR steps for the same all this happening under the pretext that he was from HDFC. Under the impression that I was talking to a HDFC line I had entered my card details in the IVR call as a verification.To my amazement after the call I realized my credit card had been debited by an amount 7999. The call was from a certain tourist group by the name of Magic holiday club. I have notified them through mail that the transaction made was void and any product or services they address in my name is not authorized by me. The next day I got a call from their customer care services that I an cancel only if they didn't send the membership kit to my address. So I told them not to send, then to my surprise he asked me why he shouldn't send. I again told him so because I didn't want it. This kept on for many minutes with him reiterating his offers and packages. I have again sent mail to the magic holiday that I wish to cancel the same and the amount refunded. No one from their side has replied to my mail till now.