[Resolved]  Magic Holidays — Fraud as confirmation of membership without consent even asked to hold and dont gave offers as were shared during sale off

Address:Mumbai City, Maharashtra
Website:www.magicholidays.info

Hi, my self munish i am from chandigarh,

I was trapped by marketing executives of magic holidays, where they gave me lucrative offers to sale of the membership to meet there targets, and took the advance from me for 25 years,

After which customer care contacted me for confirmation of services offered for starting the membership, which were completely different from what were offered thus i requested to hold back till chandigarh team clarifies the things, which were offered

I contacted them and asked them why was the difference and asked for refund, they say its a advance and we will not refund,

After few days i received a mail that your membership is confirmed, though i recieved no calls for confirmation though i requested to hold as mentioned above

I try to contact customer care on phone but o one took the call, and there was no one to listen then i mailed also but that was in vain suddenly mr. Vishal took the call after o many efforts and said will look in to the matter for the fraud done with me, and come back for reply, 10 days passed by and then i dropped a mail for cancellation,

Next day he gave a call and said will process the cancellation request where he has mentioned that money is non refundable,

This is a big fraud where no one explain money is non refundable after membership gets in.

2. I have never confirmeed for membership, though i asked to hold back but few persons to meet there target as mentioned by vishal did that (Customer relations officer on phone), ehere i am not at fault

I need my hard earned money back and request all not to get trap in to magic holiday/panoromic holidays, they are cheaters show you lucrative offers & places just to take your hard earned money hope this will save many persons hard earned money.
Pls write me on [protected]@yahoo.com or call at [protected]
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Jan 22, 2017
Complaint marked as Resolved 
Magic Holidays customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2016
Magic Holidays Customer Care's response
As per the telephonic discussion, one of our advisors is working on your case. we will get back to you at the earliest.
Verified Support
Mar 31, 2017
Magic Holidays Customer Care's response
Greetings from Magic Holidays!

We have already processed your refund. You will receive the refund at the earliest.

Regards,
Magic Holidays
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    +91 22 2524 8735 [Navi Mumbai]
    +91 44 4015 1500 [Chennai]
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    Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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