Address: | Mumbai City, Maharashtra |
I had applied for Holiday Membership with Magic Holidays in the month of Apr-13, & paid Rs.15750/-as initial membership fees. Mr. Siddhiqui told me that i will get charged with ECS debit of Rs.3945/- per month in next couple of months for 5 years towards balance amount. The total membership fee was Rs.157500/- out of 10% i paid in advance. I have been getting charged interest on balance amount of Rs.141750/[protected]which was not informed to me. The first ECS got charged directly to my bank account in the month of Jul-13 without any prior intimation to me. Over n above this there were a annual charges of Rs.5000 odd which was not informed to me. i have been told that i was eligible for an enrollment offer of 3 nights 4 days. which was never been honoured till date. When I realised all this in the month of Aug-13 I called there customer care & told that I dont want to continue your membership. but still the ECS got charged to my account fortunately for safer side I managed to transfer my fund in my another account but I have to charged by banker of dishounoured of ECS mandate. I sent them official cancellation mail 21st Sep 2013. till date i have sent them 3 mails for cancellation of my membership but still till date i am getting charged the ECS. Pls help. Membership ID was issued to me MH/MUM/3626.
Damaged Occured - The ECS is getting charged to my salary account which is primary operative account for me there is no particular date of debiting ECS from there end. so i am unable to use my account at all. secondly I have been charged Rs.19695/- till date but against it not received single penny service from them. Thirdly approx. Rs.1000 have been charged as bank charges without my fault & because of this I may face problem of Bankcurrup when need to apply for any loan from financial banks. Was this information helpful? |
1) one 3n/4d voucher any where in india ( they did not informed that it can be used only after payment of first 6 EMIs)
2) two 2n/3d voucher any where in india ( only one received as of now)
3) 3000 worth of food vouchers (they did not informed that it can be used only at the magic holidays resorts)
4) 5000 worth of shopping voucher (they did not informed that it will be used only on a particular website)
5) 5 years of Free membership of RCI (they did not informed that it can be used only once first 6 EMIS are paid)
6) Free life time membership of DAE (dial n exchange) (DAE is anyways offering free membership.)
7) One assured giftm it could be Samsung TAB or Gold coin worth of Rs.12000/- (now they are saying it can be 2n/3d free voucher
8) 31st Dec eve free passes for couple at their THANE hotel.
All above was fake & rubbish. Now they are simply saying that sales representative might have intercommunicated to you, we can not help anymore.
Enrolled at - R city Ghatkopar office
Sales representative who sold this to me - Iqbal
Iqbal's Manager tried convincing me for his misselling - Mukesh
Mukesh's senior who gave fake promises is - Suvendra
I want my money back . Give lets be a team & fight against this, before it could further impact our friends and relatives.
U can reach me at [protected] or [protected]@gmail.com
If anyone knows how to take this complaint further, pls help.