[Resolved]  Magic Holidays, Panoramic Group Of Companies — Not refunding the Membership amount

Address:

New Delhi, Delhi

Hello, I want to tell about Dhanjayay Mishra ( Contact No [protected]) from Magic Holidays. I have got fraud and lost my money and valuable time because of this agent and this company. This tour agent promised me a luxurious stay but the tour was the worst tour I had. We were taken to Singapore through an indirect flight from Chennai (though a direct flight was promised to us). When we reached Singapore, we had to wait at the Airport for 12 hours as nobody came to pick us up and when we called the hotel, we came to know that our booking is not confirmed at the hotel. Finally, we did taxi on our own and reached hotel when our booking was confirmed later. Our package included a cruise where again we were provided with no transfer and we did taxi on our own. The hotel was also a below average hotel and the room sucked. The size of the room was not even half the size of my own room at my house. We got no transfer during our entire trip in Singapore. Also in Sentosa island we were not shown any Butterfly Park or any other such place where ticket was to be purchased. We did not enjoy at all. The hotel sucked and had poor services. Mr. Dhanjayay Mishra showed lot of carelessness even in the Visa formalities. We wish we had cancelled the tour earlier. Even the transfer to Malaysia was through bus where there was nothing that we saw except the Twin towers that too only as a Photo Stop. It was a mis-managed journey because of Mr. Dhanjayay Mishra who cheated me and fooled me by making fake promises. He trapped me in the membership of Magic Holidays where I have paid money which they are not refunding me. I want my money back and would advice everyone to stay away from Mr. dhanjay Mishra and this Magic Holidays.