[Resolved] Magic Holidays — regarding cancellation of membership registration | |||||
Dear sir, This is to put in your kind concern that we had purchased a scheme from panoramic group named as : flexi magic - reg-white-studio-may-2017, on 25th june 2016 in the name of jayoti bansal, with scheme price rs 2, 15, 000/-. We paid rs.47300/- as down payment 32000/- rs cash and 15300 by credit card vide receipt no.130603 against that we had received a member id:- fm/cdg/0176. Magic holidays executives, ms monika has given us false promises regarding giving their tie up properties at various good places. But when we have called her to plan for our first holiday trip to chail, she was not able to give us the property to the place which she promised to give at the time of registration. Then we have made a plan to go to another place at amritsar. Then we have called her again to book the property for us in amritsar. Again she said that she was unable to book the property that was discussed at the time of registration. Then we called ms. Monika many a times to discuss about the process for the cancellation of registration but we have not received any justified reply in this regard We do not want to continue with the plan and would like the entire amount to be refunded back as we have not availed any services from the panoramic holidays. We have lost all faith in panoramic holidays due to false promises but would like to request not to cheat people like this. Its hard earned money by everyone. I still have faith in the higher management. Regards, Jayoti bansal [protected] Bathinda Was this information helpful? | |||||
Sep 30, 2017 Complaint marked as Resolved MY COMPLAINT HAS NOT BEEN RESOVELED YET
NO STEP HAS BEEN TAKEN BY COMPANY
COMPANY IS NOT REFUNDING THE MONEY Magic Holidays customer support has been notified about the posted complaint. Verified Support Jul 20, 2017 Magic Holidays Customer Care's response Dear Mrs. Bansal, Greetings from Magic Holidays! One of our executive has already acknowledged your concern. Executive will get back to you within 2 working days. Regards, Magic Holidays! | |||||
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+91 22 2524 8735 [Navi Mumbai]
+91 44 4015 1500 [Chennai]
+91 22 6617 1900 [Corp Office]
Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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