MagicBricks — Account Management Services promised not delivered

- Its been almost 4 weeks now - and only 2 tries / calls by RM.
- Not referring to the sale closure, I am referring to successful connected calls. Only 2 calls that were made on 30th June shows as busy or not reachable, is this information genuine - I doubt
- No efforts Magic Bricks team is taking here. not a single connected sale call made, RM not giving any update, I need to continue to msg RM on watsapp but RM will say only good morning and thank you - nice response right
- I don't think MB has the potential to provide good customer service or even a normal customer service, Sale of property is secondary
- Please go ahead and cancel my subscription and initiate full refund immediately.
- I have raised complaint ticket# 2378152. They call hear us and then say they will arrange a call back - which never happens and they close ticket saying actioned - funny or irritating isn't it
- Only activity i see is online refresh which could have been done at 1/4th of the cost or i would have done it myself.
- All other service promised seems for the sake-of to distract or to fool the customer.
- I request MB to cancel my subscription and initiate full refund immediately
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MagicBricks customer support has been notified about the posted complaint.
Aug 03, 2022
Updated by NPrasannaV
Team,
Is there anyone who can assist me please. Since last more than a week no one from Magicbricks called or shared any update. But the service they promised as per "Account Management Services for Sale Package" is dedicated Relationship manager who will frequently keep me updated on movement.

Only request here is, as i know they do not have the potential to serve their customer, if they can cancel the subscription and refund the money. It is a hard earned money which is getting wasted
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