MagicBricks Complaints & Reviews

Dear Sir,
It was my worst experience at Magic Bricks. I didn't not any call from my Relationship Manager, nor any proper response.I had complained thrice to Sales person and even my RM through which i purchased my plan, but no response. I request the management to extend my services for another 6 months or kindly refund the money.
Sales person name and number: Pankaj Sharma, [protected]Relationship Manager: Rohan, [protected]

Thanks
Umang Shah

I was looking for a pg/hostel on magicbricks. then I found the pg named "Tulipstays in Powai Hiranandani on MagicBricks" the name of the owner is Vi[ul Jain and the address of the PG is "Hiranandani, Powai, Maharashtra 400076" and then I received a message from the Magicbricks in which the no . the Vipul Jain was given that is [protected].
So I called them regarding all the details of the Pg. then they sent me the details on WhatsApp. Also, they sent me the QR code for the advance payment of 3000 Rs as visiting charges and that was completely refundable. So I made a payment then they said wait we will generate your visiting slip.
But after some time they said that there is an issue on the site so they have to show the full payment and told me to pay more 6000 am Rs. He also share his aadhar card and his partners aadhar aadhar card also to gain the trust. He kept manipulating over the call. By the time I realized what was happening, my 37000 Rs was transferred from my account. I had a police chowki nearby and went there for help. The police officer had a word with him but still, he kept asking to transfer more 10001 rs and he will refund all 47000Rs back immediately. Later I told them to cancel the deal they said your refund will not be given to you until you make a full payment so they said if you don't make full payment then your amount will be in a pending state for 6 months on the magicbricks portal. I want my compensation from Magicbricks.

I even called magicbricks explaining the issue, and the customer support executive said, we don't verify the account owner details, we just see whether the images posted are as per the criteria or not. If that is the case, they mark the property as verified.

Being a real estate platform, and money involved, it is of high priority to verify the owner account as well through Aadhar card/pan card details of the person.

IWANT MY COMPENSATION BACK FROM THE COMPANY

Very bad customer service, just contacted 2 persons each week for namesake, that too those who r not picking the call, they r not genuine buyers, for this y shd I subscribe for assisted service, it was said dedicated RM, but u don't seem to show any interest to provide good service,
Very very disappointed !!!
Even in free listing I received gud n more responses

You refund my money back asap

I was looking for a pg on magicbricks. then I found the pg named "Anil girls and boys PG/Hostels in Baner, Pune on MagicBricks" the name of the owner is Sarthak Jain and address of the PG is "DHANKUDE WASTI, Pan Card Club Rd, Baner, Pune, Maharashtra 411045" and then I received on message from the Magicbricks in which the no . the Sarthak Jain was given that is "[protected] ".
So I called them regarding all the details of the Pg. then they sent me the details on whatsapp. Also they send me the QR code that for the advance payment of 3000 Rs but the QR was showing some issue. So told them there is issue with the QR then they send me some other account details and told me to make payment on that again there was issue so they send me the no. and told me to make payment on it. So I made a payment then they said wait we will generate your visiting slip.
But after sometime they said that there is a issue on the site so they have to show the full payment and told me pay remaining amount of 7000 Rs. then i had a doubt on them I asked them what is a surety that after the full payment the issue will no come they said sir trust on and all. Later I told them to cancel the deal they said your refund will not given to you untill you make a full payment so they said if you don't make full payment then you amount will be in pending state for 3 months on magicbrick portal. then I asked them to show me the error details they are facing they said that they will send me within 24 hrs . but Still now no response from them even now there no. is showing switched off. I want my refund.

I was looking for pg in malad and then i came to virendra pg which was verified so i contacted the owner and he said to deposit 2, 000 rs for visiting and after that i got a call which was from the pg manager saying we want to book your room so 5, 000 rs is needed so i paid the amount then he said again to so i did it and now he is not picking the phone and saying that it will take 90 days.my contact no is [protected] i need help with my refund ASAP

Usha siddique was taking care of my loan reimbursement form magic bricks, before disbursement she asked me to pay 4999rs which is refundable along with processing fees which was been paid by me to bank.Now she responded after so many calls, saying her department is changed, connected me to accounts department over conference call where reetika dropped the call on my face teaching me to talk properly, when i asked to share details of my refund process, it was been mentioned confidential and they are not ready to share set of protocols they follow.This is fraud totally.

I have a rent payment via magic bricks on[protected] and the Order ID: 6264823.
I have an issue with the order as the amount was not credited to the landlord pls do needful to resolve this issue.

Some one called me from MB convinced me to pay 1699 against leads, it been more than 24 hrs and no one called me for any leads, also they told me that i would get all the premium facilities in MB app but nothing happened yet. please look into this.

i got a call from this number-[protected](Pankaj)

As my flat got sold, so requested many times over whatsapp to remove my ad & profile but nothing had been done by yr team.
I am getting lots of call without any reason.
Will someone look at it and help in removal of my add and profile of mine.

I had paid for premium package on 28 August and till to date I have not been assigned any relationship manager as mentioned in their website. Unable to contact any of the agents. Bunch of properties are sent in mail and when I click on them to send more details till data I have not got any response.
Even tried telling customer care people who keep calling me to tell benefits of the package but are not helping to solve the main purpose of taking the package.
I am fed up. Expected to have smooth house hunting but it looks like a nightmare.

Had paid an amount for availing the titanium service but it didn’t reflect in the app profile account nor single customer response came which was committed that the viability will be very high in choosing so.

Poor and pathetic service with no results

Reference: Package you purchased: Titanium Purchased On: 02 August, 2022
Expires on: 29 January, 2023 Order ID: 34276315
Amount Paid:₹ 2768

I booked the above referred advertisement through MG officer Mr. Sandeep Mobile:[protected] on August 2, 2022 after the officer promised me that my correct City and Location will be posted in the advertisement. I had also informed Mr Sandeep that in 2019 I paid the full advertisement cost for selling the same property and all me money got wasted since the advertisement was displaying incorrect City.
I clearly informed your officer this time also to post the correct City name which is Tenkasi. Further Sandeep promised to display the correct City.
Since August 2, 2022 I have called Sandeep several times and now He is not responding or not taking my calls.
Presently my advertisement is displaying a City : Tirunelveli which is about 65 Km away from my City Tenkasi.
I request you to kindly depute a honest officer and help me correct the mistake of Magic Brick Officer Mr Sandeep. If this correction is not carried out I will be put to tremendous financial loss.
Looking forward to your help and support.

This is absolutely a FRAUD company. They will call you multiple time to sign up for one of their services and say a RM will be assigned. I paid rs 20k hoping to get some help. It is as if they took the money and ran away. Zero service and noone will take call or support will not respond either..

Absolute FRAUDS!!! FRUADS!!

DO NOT USE THESE FRAUDS!!

I bought MB prime membership. An amount debited of Rs 1049/- Was debited from my account but it showed transaction failed with a retry option to pay Rs 949. So Again I bought it.
So total of Rs 1998/- deducted from my account. Yet the app shows I don't have membership.
No call centre details are provided

The fraud was done by saying that if I want to visit the pg theni have to transfer 4000 to make a visiting card which is fully refundable if I don’t like the room .I paid the amount by scanning a qr code .the fraud was done by ajay pg which is in banglore and it is a verified profile on magicbricks

Hi,

I have recently posted an ad in you application however there was no single view so far.

Hence with no option left, i purchased silver member ship that was
available on the application. To my surprise the purchase did not go through successfully however the amount got deducted from my bank account.

After hours of dialing magic bricks and no one bothered to answer. Later reached out to bank and been told to wait for 2 working days.

I received a call from a lady form your company 2 days back and she said
the payment was successful and asking me if she can post the ad, does it
sound logical to you while my Ad was posted already and I brought the
package to make it more reachable for customers

Yesterday i received a call from Apoorv for the same reason but at least he
clarified few points which the previous exec did not. I was told that silver
package is on no use for my requirement and should have brought gold
package..

So I have made up my mind of not to go with any package from the app and demand for immediate refund. As per my app the subscription is not
activated.

Later I received responses from MB service team that refund is not an option and I can post ad for the same or different property. Also there are people in the company who has attempted to login to my MB account without my authorization. the same was confirmed by Anoop over whatsapp chat.

I have paid 2499 as per below statement from UCO Bank on 16.08.2022. MPAY/UPI/TRTR/[protected]UTIB/magicbricks.rzp/M

I have paid 2499 as per below statement from UCO Bank on 16.08.2022. MPAY/UPI/TRTR/[protected]UTIB/magicbricks.rzp/M

I have not received any confirmation mail from Razorpay.

Magicbricks telling, they have not received.

Amount 2499 deducted from my UCO account

I have till today not contacted any owner directly. Still the count keeps reducing automatically as per the wish of Magic bricks. Looks like the backend team has full controll over customers unanimous way of browsing and they just apply the tricks that it counts as "contacted!!!"

Very unethical!!! Till today no relationship manager has contact and supported after being a paid member.

Even i have written to Magic bricks support team. But tsill no support. Their target is only to make people pay their site. Not being professional and cheating people's hard earned Money!!!

There will be many people who would have paid money out of their need cutting down their other expenses being helpless... like me!!!

Hi actually i have took the prime of magic bricks and my money got debited twice the time that is 1700 for basic plan and still it's navigate me there is some error and i can see my money got debited but my prime is not working. Kindly check and call me asap for this issue.