MagicBricks Complaints & Reviews

I opted for paid service to help sell my apartment but RM is not responding neither are they sharing any data. I am also not able to login to my account as they have changed the number to their own. I need a refund on the entire amount.

I paid for a MB service to sell my property that included a dedicated Relationship Manager who will contact all leads and try to find a genuine buyer. However it has been over one and a half month, and I just got one call from a person introducing herself as my RM and after that I didn't got any updates, when I call her she doesn't pick up.

There were other services like professional photography of the property that was supposed to be done in the first 2 weeks but they never happened.

I was changed around 4500 for a service I am not getting. Feels like I am conned!

Hi. It's complet dishonest and reckless behaviour by you customer care executives

I have taken package in magic bricks on 31*01*22 by paying Rs 4614 and uploaded my ad. In that the locality is wrongly mentioned as TADA TIRUPATHI but Original address is TADA NELLORE .
I called customer care and explained same thing. They said after 24 hours of ad you can change that . So I said ok.

Then some o[censored]r executive called me and requested me to upgrade package even though I said no number of time she called so many times . So ultimately I paid Rs 4000 more and upgraded to plaitinum pro . Total i paid Rs 8416 .

So I requested her to change the locality of the ad..she said she did it and told me after 24 hours you can agaia make changes .

But I am gett mails that your property is not visible for customers. Now I can see 2 adds were in my orders. One is tirupathi address and second is Nellore address..

I told prachi se thing . She told me she will adjust it .

Now after 8 days she is not responding and other custocare executive telling me that I can't change locality after 48 hours.

I didn't post the 2 add . Your executive did this . I paid cash but not even a single response came from you or customer..I have all evidences with me .

I want to you to change the locality and address soon.
Otherwise I will go to consumer court or higher courts ..

I have all evidences with me .
I won't stop here.
I will report cheating case on your company.

Harish turlapati
[protected]

False and misleading behaviour by ur team
I have taken package in magic bricks on 31*01*22 by paying Rs 4614 and uploaded my ad. In that the locality is wrongly mentioned as TADA TIRUPATHI but Original address is TADA NELLORE .
I called customer care and explained same thing. They said after 24 hours of ad you can change that . So I said ok.

Then some o[censored]r executive called prachi her number [protected] called me and requested me to upgrade package even though I said no number of time she called so many times . So ultimately I paid Rs 4000 more and upgraded to plaitinum pro . Total i paid Rs 8416 .

So I requested her to change the locality of the ad..she said she did it and told me after 24 hours you can agaia make changes .

But I am gett mails that your property is not visible for customers. Now I can see 2 adds were in my orders. One is tirupathi address and second is Nellore address..

I told prachi se thing . She told me she will adjust it .

Now after 8 days she is not responding and other custocare executive telling me that I can't change locality after 48 hours.

I didn't post the 2 add . Your executive did this . I paid cash but not even a single response came from you or customer..I have all evidences with me .

I want to you to change the locality and address soon.
Otherwise I will go to consumer court or higher courts ..

I have all evidences with me .
I won't stop here.
I will report cheating case on your company.

Harish turlapati
[protected]

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I am very much disappointed with your service especially after the payment is done. On 17th Jan 22 i paid Rs 2571/- for an Relationship Manager to handle my advert. I am surprised that your Relationship Manager Prakash Jain Tel. no [protected] is busy on call for 24 Hrs. Till date I have not been able to get him except on the first day ie around 17th Jan22 when he introduce his function. Is he one of your staff or Fraud

Secondly Subash Chaul Marketing Tel. No. [protected] had been calling me to buy your package. I brought the package and surprisingly after 15th Jan 22 he has stopped attending my call.

Finally Prbudha Kumar phone no.[protected] again from marketing refused to take my call from 3rd Feb22.

I had a bitter experience on Order Id. 25042661 for Rs. 2, 160/- where I was given either wrong contact numbers of Customers not related to my area.

I will be taking up this issues with higher authorities and even publish in Newspapers about my experience.

I would like to see your prompt response and take disciplinary action for not responding to your customer.

Regards

Krishnan
[protected]

Sir,

I have been using the portal of magic bricks last many years,
I am still using the portal of MAGIC BRICKS, Last time i started my new package in november 2021, In wich i had finalized a package of 50 certified agent listing for 365 days.
till now i have paid sixty parsent of this package.
But this time i am totally disappointed, Because for the last three months i am getting very poor quality and quantity of leades continuously.
I have been constantly telling about this to Mr. yogesh, His contect no ([protected])
Who is the employee of magic bricks and my service provider, I have been telling them many times.
But till now i have not got any solution from their side .
So my request to MAGICBRICKS is that this problem of mine should be resolved as soon as possible .
So that i can stay connected with MAGICBRICKS in future.

THANK YOU

regars,
ARPAN TYAGI
([protected])
Company name :- THE PROP WORTH GROUP
Login ID :- [protected]@gmail.com
Email ID :- [protected]@gmail.com

I posted my flat for sale using the mobile app. description of my flat is HDIL metropolis Andheri west Mumbai. I entered the sale price as well.No sooner i completed the details a prompt appeared regarding subscription of services for promotion. Diamond was highlighted and strongly recommended . I made the payment of Rs 4149 vide Order Id 28916849 as required. Just after few minutes i received a call from one executive Mr Abhishek from [protected]. He informed me that I have bought service which is applicable to RENTAL services. This was not mentioned anywhere till I received the call. I promptly asked him to refund the amount to which he told its not possible. But this amount can be adjusted if you buy the relevant service . THIS IS CHEATING ON PART OF MAGIC BRICKS. You are compelling customers to shell out more money. Now I request you to promptly refund this amount to me immediately failing which i will be compelled to highlight the matter on SOCIAL MEDIA. I may be reached on my cell no [protected] if you require any further information. Regards. Arun Kumar

I had registered in magic bricks for renting my house and after registration we have been continuously receiving calls from MB team for availing some of their package. And finally we got a package of 3000/- in which we were told we will get the contact details of the tenants who are looking for rented accomodation in that locality. But to our surprise we didn't get any contact details of anyone and when enquired they told us we have to pay extra for this facility...Apart from this we received fraud calls from tenants who got our details from MB...Also the photoshoot which was supposed to happen didn't happen on time and we were not informed in advance about it...These kind of issues we haven't faced from other sites like 99acres, housing.com etc...This kind of service was not expected from Magic bricks..I think Magic bricks is only interested in money making and not service.

The pictures of flats which they use in most of the cases if fake and misleading. I had a lot of hassle and wasted my time. The below property is posted for 25k by them and when I visited the it was for 35k and owner not willing to go below 30k. So why incorrect and misleading information in the app?

I have remitted Rs.6000 to your Magic Bricks account at HDFC Bank, New Delhi on 18.12.2021 towards platinum ad for my property at Chennai.
Till date neither the Platinum ad is uploaded or the money is refunded.
Kindly do the needful.

Even after multiple follow UPS with magic bricks my MagicBricks Prime benefit of times Prime membership is not activated at all and there is NIL response from MagicBricks team

My Mobile number : [protected].

Regards
RISHI RAJA

I was paid my rent, through magic bricks with my credit card, on 30 th December 2021, the transaction declined my amount also deducted from my credit card, till now I did not get my amount return back

We had subscribed the premium plan to post properties for sell/rent but we couldn't able to post any ad, contacted the customer relationship person. I couldn't get any response from them as well. We tried reaching them out for more than 5months. No response

Given paid Add for renting my 2BK flat for a remote place in Kolkata. Within 2/3 minutes of posting, got call from outside West Bengal as he is interested I said ok. He requested to send whatssapp photos. But photos already uploaded. I did not agree, then he became annoyed and started makeing comments. Since then about 2months passed I did not get any single call from local Kolkata persons who can be really interested. All I am getting calls from J&K, Delhi, Ghajiabad, Gujrat, and such places all say they are defence / army / CISF person will be posted at Kolkata. Very strange that they are showing interested to such remote Nonrth 24Parganas flat. These are fake and cheating by Magic Bricks. I called up Magic Bricks, they formed that they are knowing such incidents and takin action. But no change in coming calls. I AM BIG LOSER IN GIVING AD IN MAGIC BRICKS. Have lost my sleep forget about getting tenant. Such FRAUD AND FAKE CALLS I GET IN LATE NIGHT, EARLY MORNING WITH ABUSIVE LANGUAGES IS VERY DISTURBING. THE COMPANY SHOULD REFUND MY MONEY WITH INTEREST AND COMPENSATION FOR TRAUMA I AM GOING THROUGH. AND TO STOP GETTING SUCH CALLS . DETAILS OF WHICH IS PROVIDED BY MAGICBRICKS TO THE CALLERS.

N this App, I found verified partner pg with magicbricks name is rahul pg, when I called him and ask about pg so, they took to send 1000 for security deposit and than told me to send 3000 for security deposite. I am total give 4000 security deposite to them.. then they told me give 4000 total security because of that transaction they have some technical issue. they told me that all money will be refundable in 2 minutes. I gave Them total 4000. And then they want 10000 security deposite, but I don't gave and than I asked return my refundable money back so they told me 1st transfer 10000 than I give you full money because of technical issue, also they get my adhar. they don't give my 4000 back.. and not give pg detail also.. they doing fraud with me. And I have humbled request to you that please remove this advertisement from MagicBricks. so, they can’t to fraud to other people. In URGENT!!!

Please beware and remove the following user registered with MagicBricks.

Scam Tenant name: Sanjay Singh
Phone number: [protected]

The phone caller indicates he is a defense officer from Gujarat and would like to move straight away from Gujarat to the property I am renting.

He will say that he has a family and need to urgently move into the house and will say to pay the rent immediately without even seeing the property first hand.
When said that he can pay in cash once he has seen the property, he will say that he needs to give the PAN & Aadhaar of the property owner for making rent agreement, only then the defense org will send money to his account for the rent.

He will next send false ID proofs (front and backside of his Aadhaar card, PAN & Canteen smart card) and will ask for the PAN & Aadhaar details of the property owner. Then will come to a point where he will want me to open my google pay app and open "New payment" and then probably send him money instead of him giving me rent.

I had received calls from laxmi ( noida ) location for many times for to buy subscription after discount 699/- but before confirming with her and buying i had confirmed and asked 10times that i need only 1 or 2 society details of owner i will take it, she said yes she has and she will provide me and also she mentioned me floor society name with what all details have in that flat till then i had not buyed 699/- subscription she was calling me to buy it and also she shared me her personal number and she send me link wtsapp through to buy it.
after i buyed that subscription she was not supportive and i could her online and also she was busy on her number with other calls but she was not picking up my calls.
i had this 1st and last worst experince.

I NEED REFUND AMOUNT AS NOT USED MY MONEY GOT WASTED PURPOSE OF GOING THROUGH THIS WAS NO USABLE.
i had taken no broker it was good experince with them but i thot i will go for MB prime this time but it was worst experince for me.
i was in hurry to shift and busy with my work so was facing issues for search issue and did not used also .
only used 1 contact which was useless located where i dint wanted

When I opted for movers and packers service from magic bricks a vendor from pune was introduced to get my work done . He got the work done and he took 1000rs as deposit to keep the boxes which was on 11th December.
I called him on 13th to take the boxes n go and refund the deposit. After multiple requests he came on 24th to collect the boxes but he didn't refund me the complete amount
He charged me 500 rs just to collect the boxes which is unfair and untold
I feel magic bricks cheated us with money by hiring such cheat vendors

Hi Sir,
we recently posted a rental Ad for our property in Mumbai, Two days back a person named Pradap Yadav from CISF Manglore contacted me, gave his id proof Aadhar card agreed for all the clauses without bargainig, telling that he has to shift his family on 1st Jan, to put his child in school, convinced by him I shared my daughters no since she is the owner, He has told her that he would transfer the advance before signing the agreement since his papers are approved by his superior, to verify the account he has transferfred 2Rs to her account and to cross check he had asked her to send it back, then sent 49500, immediately called her told her that his superior wouldnot allow him to transfer to a single account, got details of my daughters other account no, Told her that he would send the whole payment through paytm, requested her to return 49000, when she did that that hehas told that he ha snot received and its a failiure transcation, my daughter thinking he is dilly dallying why to rent it out to him, transferred the amount, so sent again 49000, when she found 99000 is debited from her account, he has told her only if she gives 10000 he can get approval thats rhe way army peoples transactions are carried, she was desperate to get her 99000 back she has swiped her credit card transferred that to paytmwallet, paid him backhe has told, unless she shares the cretid card no he cant revert the money, all this happened in a matter of 30 to minutes. Then she became alert and told my husband, when he asked that feloow to return the money unless we give 20000 back money wont be returned and wanted my daughter to talk to him, when we said policewe have raised a police complaint, PHI AAPKA PAISA CHALE GAYE, NAHI MILAGA, we said ok, in few minutes he sent a fakescreen shot of transaction of 49500 from ICICI bank. Request Magic bricks to send an alert to all the advertisers that potential tenants from army back ground CISF or BSF, pl do not speak to them declain their interest, if you converse they will trap you and swindle money from all your accounts Our daughter lost 1, 28000Rs yesterday in 30 to 45 minutes
we wanted to caution the public anyway raised acomplaint with Cyber crime, Do not transact more than 500 to 1000 through paytm wallet,
NirmalaKannappan

I have made numerous requests on phone, E-mails, complaint tickets(2215557 and 2218408) and several chats :
I am getting evasive replies on chats and complaint tickets but no resolution has been offered which is a cause of harassment to me after I paid Rs 19000/- to avail their assisted selling services.
Eight days after making the payment, my property is still not listed, no RM has been nominated, no coordination done for photography of property Managers do not attend to calls. What more to say about the pathetic state of management at Magic Bricks.
After every complaint on phone or through tickets, 24hrs to 48 hrs time is sought to bluff and mislead.
I request Magic Bricks to reverse the amount of Rs 19000 immediately as I see no will or drive to take the matter forward for a kick start for which I have been charged.

I brought a platinum package to rent out my property however I received over 30 fraud calls. The calls were scary and made me vulnerable to fraudulent transactions. When I asked for refund It rejected and there was no ownership of responsibility of the offerings of their services.

I want a full refund.