MagicBricks Complaints & Reviews

I purchased Magic Bricks add package worth ₹ 1599 on 15th November by phonepe but transaction was being showed as 'pending' but after 2 days it got successful. Phonepe support has confirmed the transaction as successful but Magic Bricks is saying the amount has not been credited to its account. I am attaching the screenshots of Magic Bricks and Phonepe both.

Hello,

This is Chetan Zhaveri, with reference to my advertisement given for my commercial Shop at Satellite Ahmedabad through mobile number [protected].

During the last fortnight of October, 2021 I had posted a free ad on magicbricks. Simultaneously I received a call from one of your Executive to upgrade the ad and convinced me to go for Titanium Pro. Which I did through Online payment. During the conversation I was pursuaded to immediately go for the upgrade for instant response due to Diwali. I was convinced when your telecaller told me that due to Diwali festive season my property will be sold immediately. On payment I was told that one of your photographer was not free and visit the place after 4/ 5 days i.e. on 27 October and when your writer is free, a special description will be written and posted.

During Diwali I was busy and after Diwali I found the description written was wrong. The Address was wrong, carpet area was wrong. Instead of commercial Shop description stress was given on office space, which I came to knew when during Diwali I got calls from few people enquiring with regards to Office space instead of Commercial Shop. I tried for edit/ rectify which was not possible. Eventually I tried to call several times your Ahmedabad Office but it seems they were too busy enjoying the festival season. Non of them were pickin up my call. Even after Diwali they did not respond, still no one is responding.

It is hard to see that instead of Ahmedabad, I had to call the Mumbai Team to help me.

Why such blunder? Who is responsible and why have I paid an amount for a service, wherein once taken, no one is responsible ?

To portray and see what your team member blunder, attached above a copy of my advertisement.

IS THIS THE SERVICE FOR WHICH WE PAY AND BECOME THE CULPRITS ? I WANT A REFUND, IMMEDIATELY.

Chetan Zhaveri

Someone is using my mobile number to post response to various people

I was sold rental package with high promises but poor delivery. Appalling customer care services.

I had purchased a Titanium plan and later the same was adjusted in assisted
selling services plan by paying the differential amount, My Property Id
is:[protected]. While taking the plan only I had informed the person (Mr.
Subhash Gupta Phone No. [protected]) that I will not go for the photoshoot
as I have already taken the photos & I need Magicbricks Verified Tag. So he
assured me that it will be done If I...

I have opted for free listing initially but after consistent ads and enticements in terms of benefits sent to me throught Texts to buy paid listing for our property for better prospects as largely advertised. I therefore bought the Gold Package and thereafter i started receiving calls to upgrade my package by paying more to enhance the visibility in order to get the deal done in the quickest possible time as said by the telemarketing executives. They started to differentiate poorly about the package i bought against the reselling of a product/package of much higher denomination for the same. All in all what they fool and extract money some or how from the customers by all fake possible means.

Hi team,

I have made an rent payment through my credit card and then I received a massage that rent have been credited to owner account but it has not been transfer yet. There is no credit been made on owner account.

Regards
Sahil

Dear sir / mam,
I've selected a platinum plan in magic bricks at a cost of 1800/-.To rent out my property.

However, I am dissatisfied with the service they provided to me from June 6 to till date.I saw no response from their website.

Their customer executive told me if you didn't receive any response.you can close that ad at anytime and we give you the refund likewise she told me.Thats y I taken.br...

Order Id: 271379

I have paid rent amount of 59000/- 1 week back and till now the amount is not credited, I am calling daily to the support number and also sent emails but no use.
Whenever I call they just say within 24 hours it will be credited. but till now no update on the same.
No update on emails and phone calls, they are just extending the deposit timeline

Referring

Order Id: 26765249
Invoice No- NV[protected]
Invoice Date- 10/10/2021
Amount paid: 2399

I subscribed for MbPrime Pro subscription, However the services were not working as expected. I was not able to pull any owner or agent info for any property. I was getting error like email id or phone number as blocked.

Reporting to Magicbricks customer support is like talking...

Worst service. Errors in ad, no responses from tenants

I purchased a 840 rupees plan to get 15 owner numbers to get rented house in Rohini Delhi. But they have shared the properties which were already rented and falsely marked as agents. I called 5-6 properties out of 15 properties quota and all were waste and they deduct them from the 15 numbers quota so that means they are just doing fraud to the consumers and when we ask for refund they are saying they wont do the refund because we have called the owners. This is ridiculous thieves they are... I want my money refunded.

Today we bought that package. They deducted the 2000 odd from our bank account. But they said that transaction failed. Money is not returned. No one picks in their call centers...

I was searching for a property on magic bricks and regarding that i got a call from their represetative i gave him all the details of the property i was looking for...later he asked me that can he share my number with the agents and i very catagorically told him not do so...instead i told him to send me the property details and i myself will contact the ones i would be interested in...despite my saying no he shared my details with n number...

I was continuously disturbed by pavan sales person from magic bricks to buy titanium package . No responses at all

They keep calling and disturbing there are many calls in a day I want you to block all calls related to this company in near future and I want you to do it as soon as possible as I get 10-12 calls per day and I am bored tired and angry with the company . Stop this harassment. I already deactivated your account and still you are bothering me. I don't have time to accept your calls. Because of your endless calls. I can't even concentrate on my work. Stop this nuisance. If I get any more calls from your company, surely I will file a written complaint. Just give me some peace of mind. Iam fed up with your calls. I don't owe a single money to you. Iam not your borrower. I am not your slave. I was your customer. Stop your calls.This is my last warning

Two weeks before I posted my property in magic bricks, till time no customer come, ather than any mail,
and also no information from your company, and also no responses, I am not satisfied from your services
Thanks.
Gireesan AP.

Hi,

I Selvi I have bought Titanium package from Magic bricks, but no response from ur side single executive has not called regarding service,

Some Fellow has called has asking to do upgrade, saying that this package is not suitable for u.

But when I bought this package in that it shows will get leads who ever is interested in near areas. Mailing campaigning.

You all are fraud people.

I want my money refund or else will sue in court.

This is not threat, my Brother in Law is Lawyer ( Mr.Kannan Thevar).

Check with any legal Department.

Single service I haven't got it from ur side.

Regards,

Selvi Muthukumar

I registered my complaint regarding unprofessional services given by magic brick. I must say it's total waste of money. Once you paid for there services, then they are least bother about their commitment s. I tried to sell my flat in Pune with the help of magic brick. But they changed 3 relationship officers in the span of 2 months, not a single relationship manager tried to do there job & even there wasn't any firm steps taken by magic brick, after my complaint.

Very dissapointed after searching rented appartment & spending too much time, as the prices given over there is not the actual price after visiting the site. The agent told us the its just for attracting the customers and the actual price is 10 to 15k higher than the mention price . Very very very bad app magic bricks..

Me and my family searching so long and finally we all liked the property Sunteck city goregaon via Agen Ankit Bajaj but after visiting the sites they told us like this, really magic bricks its very very very dissapointed. Just wasted our time & energy