MagicBricks Complaints & Reviews

I have opted for gold package for 2 bhk house rental advertisement,, i have made the payment dtd 9th october 2019,,, initially magic bricks acknowledged payment not received, after sharing paytm order id, successful transaction details... After 3 days accepted payment received... But till now services not activated, advertised,, daily i am calling, sending mails and following with magic brick customer care,... Still yet to get solution from...

I am buy titanium plus listing for 250 days for residential property (Upto 1 cr only[protected] after 4 days 10-10-19 magic brick agent (Photographer) come for photo shoot but deny photo shoot because lift not working my flat 17th floor
At a time purchase this product magic brick agent not ask lift working condition
After purchase many condition.
Property id:42517435
Order id:-243265
It's not provide any...

I was convinced by magic bricks customer care to purchase gold package for advertising my property on august 28th 2019. But it now even after 40 days it’s not activated, i am fed up calling the customer care and emailing them about package activation or refund my money, magic brick ticket id is 1675941. I never had encountered such pathetic customer care service

Hello Sir,
This is unhappy customer, who was convinced by magic bricks customer care mainly Mr. Billal, to purchase package for advertising my property.

however, since the time i have purchased the package i could not see my advertisement in the magic bricks till date on regular basis.

its just once twice i could see and later it is dissapppeared.

i was promised that it will appear in the first page and will get good responses, but till date i received only four messages in my response box.

I am fed up of calling, sending messages and emails and finally decided to lodge my complain with the hope that i will get some justice.

Most of my time, after purchasing the packing is wasted in coordinating and calling up the customer service, and Mr. BIllal not appeared thereafter.

I would also request new investors to not depend on the customer service at all as they just want to complete their targets and once you invest they do not response as they were expected to, this is my experience.

I would appreciate if my concern is considered and justified.
Thanks
REGards
Unhappy customer

I have given money to magic bricks in deal that they will sell out my house but after taking the money not a single call or efforts didn't camed from their side they have eaten up all my money help me to sell out my house or give back my money it was a deal of 3 months but they have cheated on me i want to get my house sold as early or possible or else give my money back tomorrow

On several requests on mail and on calls no refund processes is initiated and no reply by magicbricks, as they have not activated my package on committed time frame.
On today call, they told me that we can't refund your money as we activated your package. After 12 days of payment they activated my package without confirming with me as the refund process is already pending and taken too time to activate my package.
I request to please refund my money under ticket id. 1671131 immediately as i faced a loss by negligence by magicbricks

Sandeep k
[protected]

I bought an agent plan worth 2889 on 24th but the package did not show as bought. I sent a mail to their customer care with proof of payment and told them to activate the package. They told to update certain details which i duely updated. After that they said that your package will be activated within 24 hrs. But it didn't happen. Now everytime i call they give new excuses and say it will be activated within 48 hours. It's kind of harrassment for me.

Sir, i have registered my house for sale in magic bricks website and paid premium as well. Property id[protected]. Even though i had given my house address and locality it is not getting displayed to the buyers and every call giving same complaint and people are unable to see the same in your website. I had chat with customer care in their website but they are lying and saying that i have not provided the same. Is this not breach of trust...

I have bought a gold plan from magic brick to rent out my property at akankha, kolkata on 28 july 2019. Magic bricks confirmed the property id: 43726933.

After that i am not allowed to log onto magic brick portal to view the responses to update the property posting. I did try to seek help from magic brick customer support call back option. Magic brick customer support also gave me calls few times. All in vain. I transferred the money over internet, i have the documentation with bank as well. However their support did not enable me to either log on to the account, or provide any service against the gold plan. When i asked the customer service agent to refund my money, they simply told refund not possible. It turned out that magic brick has done fraud with me taking the money and simply not giving any service and no refund either. After that when i tried to find ombudsman / customer support to lodge my complaint, i can't find any option in magic brick portal to lodge complaint. It turned out that magic brick is running a fraud business, it is a shame for such a big name like magic brick but for me it is a complete fraud. Please advise me next steps.

I called to this number [protected] and wanted to know the details for renting was the your ### agent was abusive and started abusing so i want a hard legal action towards this registered agent of your MAGIC brick
He avuses continuously that's why even I got angry and started abuse your agent
He was so cheap kind of person I can't explain in this message
Kindly take a legal action or else I have to file a case on MAGIC bricks because the source was MAGIC brick
I never felt such think in olx 99 acres but 1st time m felling guilty by using MAGIC brick
I worst service ever I got from any organization is MAGIC brick...

Hi,

The sales guys gave wrong commitments stating that we should be receiving 25 leads per day for a listing. I have posted my property listings and have just received one fake response.

I have made 5 calls to the customer care starting from 22nd July 2019 and till now not found any resolution to my queries raised.

None of my questions are answered and this seems to be a fake company with a fake customer care service.

I have still now not received an account manager to handle my case. Money is collected in huge sums from customers and then no one is responsible.

All calls and emails seems to be unanswered.

Regards

Muralidharan

There is an agent, named sajal bhanja ([protected]), misguided me regarding the property ps pristine by ps group. He misguided me and wasted both my money and time. When i refused to buy the property after i got to know the truth, this person kept calling and disturbing me continuously. He is also sending me voice recordings. This action of him is very threatening to me and the continued calls are also very disturbing and harassing. Please take necessary action against him.

I took AMS 12 month owner package from them, but they transferred the package to my agent account, because of account being agent type m not able to use my owner account package, following up from them from past one month but not getting any satisfactory response from them, Now I don't want any package from magic bricks and I just want refund of 75000 INR which I paid for that package. My ticket id is 1598720

After rigorous follow up by magic bricks, i selected titanium plan. No listing, no pick up or call back on customer service, no alternative contact, total waste of money.
Listing not even visible even after putting area specific search.
Got one mobile number of agent customer care, but he was extremely rude on phone and not ready to help.
In fact what response he gave is there is other higher service to be selected and titanium is of no use.

Customer care followed up nicely till payment was made and then very poor service.

I had opted for Titanium package on 15.4.19 and was told that photoshoot of property would happen on 17.4.19 and be listed on portal on same day. Till today, they say i will get call for photoshoot in 48 hours (and post then person will come) and then property listed.

When i offered to cancel my package, they say its only one way and it cant be cancelled.

Very poor and irresponsible service after making payment. I hope founders and private equity investors are noticing this trend.

Regards

This is an incident dated 5th of June 2019, on which day, Priyanka and Harsimran singh, saying that they are from Magicbricks and would project the house of my brother in Mayur Vihar, Phase 1, Pocket 1 for rent in a much better way, that within a weed the house would be rented out fast. My brother gave them the cheque number 000016 of amount of Rs.1900/- dated 5th of June 2019 to Magicbricks. These both people never called back to us, even though the cheque got cleared on 13th of June 2019, me and my brother tried contacting them continuously but there was no response from their side. Their numbers are #[protected] and [protected], they are not picking up our calls and what has happened to our money,
Magicbricks has lost its name and fame, as this was not expected from such good company, We have given a cheque of 1900/- they should have given us a service, atleast a call back that their people will come for photoshoot.
This company is a disaster.

Hello,
I had logged into magicbricks website and under the free listing option updated the photos and property details. When I was prompted for mobile number and email ID, the same was updated. I was then prompted to buy a paid package as I had used the free listing option. The same was done via payment through paytm for amount of Rs. 3059. I noticed that my ID is listed under 'AGENT' whereas it should be 'Individual' / 'owner'. Also my subscription page did not show the bought package. To this I called the customer care and I was suggested to write a email for the correction in category to 'Individual' / 'owner' which I did. Once the type was changed, I wanted to post the property to put up on rent. I Requested that if the paid amount is not for the package for individual, requested for refund so that I could buy the correct package. Alternately also requested them to may update this bought package to my ID. Till date the problem is not solved and getting no revert on the timeline of solving this problem.

Initially I posted my ad in their free category. Few responses were coming through that. Their sales-calls started coming to me daily. I decided to go for one of their packages which was being offered @1200/- But their Sales advised me to go for their best one, which the offered me @3300/- Electronic payment was made immediately on 22.5.19. Photoshoot, Content writing, Hosting, etc. ie. every service was promised for the next day ie. 23.5.19. Address of my property was hoisted as wrong. No customer response came since that day. Company's calls to vanished after they got my payment. Only after I raised my voice of frustration that a few reassuring calls came, which too proved to be all false promises. Property ad needs utmost promptness & its shelf life is very small too. After 5 days, getting no & wrong service from MagicBricks I feel cheated. Beaware of MagicBricks, its a cheating company.

I rakshit bhaskar shetty, was interested in the property id 34365357 of magicbricks.com i called the agent vinod rathod whose number i got from the site. He introduced sandhya mahadik as the owner of the property, i was told by agent vinod rathod that the token amount is rs 50000, which is refundable. I transferred the token amount of rs 51000 to sandhya mahadik through upi on 5th jan 2019. After submitting the documents for loan, i found sandhya mahadik is the nominee not the owner. So, i decided not to proceed and instead of arguing with them i said my loan is not approved and want my token to be refunded. I called sandhya mahadik on 20th jan 2019 (15 days after paying the token) and told her about the cancellation to which she agreed to refund the amount but later along with vinod on conference call, they argued saying the token is not refundable and should have asked for refund within 5 days. On calling her to refund the token amount she said ask vinod rathod who said the token is refundable & on calling vinod rathod he said ask sandhya mahadik as she has taken the token money.
On requesting the broker to meet personally along with sandhya mahadik, they came along with a person named patil who seemed to be the local goon and they themselves agreed to refund only rs 25000 to which i didn’t agree as the token was assured to be refundable. Later when i called the agent vinod rathod for the full amount to be refunded, he threatened me that patil will call me and not to call him. I went to the nerul police station for the help where i got to know that vinod rathod doesn’t even have the agent license and on magic bricks site he is a verified agent. When vinod rathod called sandhya mahadik to nerul police station, she came along with a person named “chandrakant kamble” and instead of discussing the matter sandhya mahadik started crying and saying that i am harassing her for token refund. The person chandrakant kamble threatened me of filing a harassment case if i called sandhya mahadik. The police officer said to file a civil case or submit a consumer complaint online.
I also mailed magic bricks, but i have not even received an acknowledgment for my mail from them.
I request you to help me get my token amount of rs 51000 refunded, the transaction id is[protected].
Let me know in case any more details are required.
Address & contact details of vinod rathod: shop no 7, shivshankar 2, sector - 15, next to suraj hospital, sanpada. Mobile no: [protected] & [protected].
Address & contact details of sandhya mahadik: c-202, dattatray complex, sector-2, nerul west, navi mumbai. Mobile no: [protected]

I was searching for flats in New Delhi and I met this broker named Yogesh through Magicbricks portal and I contacted him.He told me to meet him at his office and as said I went to meet him and he told me he will charge me 500rs for the search process for the flat and if I don't like any plants and want to end service he would refund half of the paid money, and after many search i didn't like any of it so i shifted to a pg and called him and told him that, i will no longer be needing your service so I would like you to refund half of the amount that is 250Rs from the amount 500 which I had already paid.He kept stalling me for a month and its been more than a month and everyday I keep calling and texting him regarding the refund but he never responds.
His Name is Yogesh.Contact: [protected].
His office is in Ignou Road, Saket, NEW DELHI.