MagicBricks Complaints & Reviews

Hi,
I have contacted nilesh (Broker no-[protected]) for flat in rent in noida extension, he cheated me and taken 1000 rup as token and he didnt show me the flat for which he had taken the amount.
Now i m asking for refund, he has disappeared and not in mood to refund.

Plz help.

Similar incident happened with me with another broker.
Mb always seems to be helpful but
If it happens i never recommend my circle to use magic brick portal.

Thanks
Puran
[protected]

I have taken gold platinum listing package on 9-dec-2019,
I have posted my property advertisement accordingly.

My property got posted successfully but its listing under gachibowli locality, where as my property is at chikkadipally area.

I have called customer care and raise the concern, and they say we can't edit the property listing as it already gone live.

Seems my property building name is matching with one of developers which is registered under gachibowli locality as a result your system updated automatically to gawchibowli area or locality.

And customer care representative is very rude on call, and blames i did mistake updating my building name which match with one of developers who is registered with you, which result my listing under gachibowli locality, and we can't do any thing at moment with my listing.

Is that mean once property listing is gone live, can't be corrected any of mistakes.

Is it not magic bricks is proving a false information about property.

I still don't understand how my property listing is got through with manual screening and got approved.

I appreciate getting inquiry calls for my property but no use, as all tenants thinking property is at gachibowli locality.

I request to take appropriate action to correct my property listing.

I paid for platinum pacakage for advertising my flat of 2bhk furnished for rent at address 3b neelkanth chs, near bharat sahakari bank makhmali talao off lbs marg. I gave them other land marks shubha telecommunications and systems, patel saw mill risk care hospital but they refused to come to click photographs spoke to one senior person also he was unable to help.
So you can call me 100 times for payment but send 30 mails to get money but no one answers now your helpline is not answering.
Kindly refund my money.
Thane west 400601

I trusted magicbricks and invested 85, 000 rupees on 31st may 2019 to get good quality leads. It had itarget campaign with product title "itarget (Eco suite) locality level - navi mumbai - 20 days (Est. Imp-1.65 lac) and a few listings packages.

The ticket size of our project was 42 lakhs for 1 bhk in an under-construction project at navi mumbai. When the campaign started, all the leads we got had a requirement of 1 bhk with a budget of just 25 lakhs that too in ready possession. Upon research, we got to know that some other project in another location with the same name was tagged with our project. The images of the other project were shown which was ready possession and had a ticket size of 25 lakhs. This caused confusion and hence we got zero walk-ins. Upon multiple complaints to magicbricks, the campaign was stopped. We missed all our sales targets and lost the project due to this. Magicbricks employees arjun mishra and satyam singh from thane branch promised that they will restart my campaign and provide compensation.

I fixed a meeting on 12th september to discuss restarting the campaign and also the compensation for the issue. I said to restart my itarget campaign with 3.2 lakh impressions of another project in mumbai suburbs. Arjun and satyam said they can't promise the number of impressions but will try their level best. They took more than a month to revert to the final number of impressions they are providing. Magicbricks team made various reasons for this delay, of which, the primary one was, they had started a dashboard section of itarget where the campaign report with impressions is shown which was the reason for the delay. Finally, they said they can provide only 2.5 lakhs impressions which i asked them to go ahead with.

After continuous follow-up messages and calls, the campaign finally started on 22nd october. However, this time, there was no microsite listing, only small banners were visible on their site with the project name, location, and pricing. Upon clicking, a small inquiry box opens.in the previous itarget, there was a separate microsite listing with all the project information. I waited for a few days but we were getting only 3-4 irrelevant leads. I called arjun and said this is not acceptable, you have not started my itarget campaign, this is just banner ad. He said it is itarget and the impressions will be shown on dashboard within few days. We waited for 2 weeks still the leads were all irrelevant and the dashboard wasn't updated with the impressions. There are many other points based on which we can say they did not even provide us the itarget campaign. Till date, we have received only 45 leads for this campaign which was expected to have 2.5 lakh impressions.

I asked for a full refund on 31st october. There has been no reply to date. Only fake promises by their employees that they have forwarded the request. Even after multiple follow up emails, i am not getting any response on my refund.

I want my complete refund of rs.85, 000.

Not yet any action taken by magicbricks end, as my package is going to expire, all my money invested two times going wasted, not even they uploaded my clients flat pictures in profiles, still reflecting in other dealer profile, my client doesnot want to deal with that dealer due to his greedy and voilent behaviour, thats y he chose me to done the photography of his flat which magicbrick phitographer given to other dealer for extra money.

Please do the needful

Mahesh sardana

We had taken a package of 12000 one and half month back in faridabad haryana. We were continuisely calling magicbrick for photography o[censored]r sites for ren and sale purchase, they have sent mr vinay yesterday i. E. On 11/11/19 in puri pratham sec 84. Photographer has taken the pictures of our clients flat an when i asked mr vinay, have u uploaded those pictures to my account in magicbrick then he was making us fool and said sir you have two accounts, one is mine and other is for another dealer named deepak arora reziding in same society and he's our competitor as well, so vinay uploaded all those pictures in deepak arora account, when we traced him, he said it was one by istake, i thought this is ur account, i mean how is that possible. This is 2nd time i have been cheated from magic bricks earlier mr madhur were done the same. Vinay has my clients details to another dealer deepak arora just for 500-1000 rs. Till now he has not uploaded those pictures in my account. Still these picture are reflecting in that dealer account.
Its my request to take immediate action against magicbrick.

Mahesh sardana

From the day one nothing is working
Photoshot was scheduled, no one called on that day. I had to call multiple
Times ans wasted 3 hours before someone came and took photos.
Now it has been 3rd day, those photos are still not uploaded to magicbricks
Website.
Again, i was told that they will post add on times of india on weekend,
But no information on that. When i called they said i have to provide the
Content. Now when i tried to provide content, the stupid application does
Not work. It does not showing the city in the dropdown and i am getting
Error.

I have opted for gold package for 2 bhk house rental advertisement,, i have made the payment dtd 9th october 2019,,, initially magic bricks acknowledged payment not received, after sharing paytm order id, successful transaction details... After 3 days accepted payment received... But till now services not activated, advertised,, daily i am calling, sending mails and following with magic brick customer care,... Still yet to get solution from...

I am buy titanium plus listing for 250 days for residential property (Upto 1 cr only[protected] after 4 days 10-10-19 magic brick agent (Photographer) come for photo shoot but deny photo shoot because lift not working my flat 17th floor
At a time purchase this product magic brick agent not ask lift working condition
After purchase many condition.
Property id:42517435
Order id:-243265
It's not provide any...

I was convinced by magic bricks customer care to purchase gold package for advertising my property on august 28th 2019. But it now even after 40 days it’s not activated, i am fed up calling the customer care and emailing them about package activation or refund my money, magic brick ticket id is 1675941. I never had encountered such pathetic customer care service

Hello Sir,
This is unhappy customer, who was convinced by magic bricks customer care mainly Mr. Billal, to purchase package for advertising my property.

however, since the time i have purchased the package i could not see my advertisement in the magic bricks till date on regular basis.

its just once twice i could see and later it is dissapppeared.

i was promised that it will appear in the first page and will get good responses, but till date i received only four messages in my response box.

I am fed up of calling, sending messages and emails and finally decided to lodge my complain with the hope that i will get some justice.

Most of my time, after purchasing the packing is wasted in coordinating and calling up the customer service, and Mr. BIllal not appeared thereafter.

I would also request new investors to not depend on the customer service at all as they just want to complete their targets and once you invest they do not response as they were expected to, this is my experience.

I would appreciate if my concern is considered and justified.
Thanks
REGards
Unhappy customer

I have given money to magic bricks in deal that they will sell out my house but after taking the money not a single call or efforts didn't camed from their side they have eaten up all my money help me to sell out my house or give back my money it was a deal of 3 months but they have cheated on me i want to get my house sold as early or possible or else give my money back tomorrow

On several requests on mail and on calls no refund processes is initiated and no reply by magicbricks, as they have not activated my package on committed time frame.
On today call, they told me that we can't refund your money as we activated your package. After 12 days of payment they activated my package without confirming with me as the refund process is already pending and taken too time to activate my package.
I request to please refund my money under ticket id. 1671131 immediately as i faced a loss by negligence by magicbricks

Sandeep k
[protected]

I bought an agent plan worth 2889 on 24th but the package did not show as bought. I sent a mail to their customer care with proof of payment and told them to activate the package. They told to update certain details which i duely updated. After that they said that your package will be activated within 24 hrs. But it didn't happen. Now everytime i call they give new excuses and say it will be activated within 48 hours. It's kind of harrassment for me.

Sir, i have registered my house for sale in magic bricks website and paid premium as well. Property id[protected]. Even though i had given my house address and locality it is not getting displayed to the buyers and every call giving same complaint and people are unable to see the same in your website. I had chat with customer care in their website but they are lying and saying that i have not provided the same. Is this not breach of trust...

I have bought a gold plan from magic brick to rent out my property at akankha, kolkata on 28 july 2019. Magic bricks confirmed the property id: 43726933.

After that i am not allowed to log onto magic brick portal to view the responses to update the property posting. I did try to seek help from magic brick customer support call back option. Magic brick customer support also gave me calls few times. All in vain. I transferred the money over internet, i have the documentation with bank as well. However their support did not enable me to either log on to the account, or provide any service against the gold plan. When i asked the customer service agent to refund my money, they simply told refund not possible. It turned out that magic brick has done fraud with me taking the money and simply not giving any service and no refund either. After that when i tried to find ombudsman / customer support to lodge my complaint, i can't find any option in magic brick portal to lodge complaint. It turned out that magic brick is running a fraud business, it is a shame for such a big name like magic brick but for me it is a complete fraud. Please advise me next steps.

I called to this number [protected] and wanted to know the details for renting was the your ### agent was abusive and started abusing so i want a hard legal action towards this registered agent of your MAGIC brick
He avuses continuously that's why even I got angry and started abuse your agent
He was so cheap kind of person I can't explain in this message
Kindly take a legal action or else I have to file a case on MAGIC bricks because the source was MAGIC brick
I never felt such think in olx 99 acres but 1st time m felling guilty by using MAGIC brick
I worst service ever I got from any organization is MAGIC brick...

Hi,

The sales guys gave wrong commitments stating that we should be receiving 25 leads per day for a listing. I have posted my property listings and have just received one fake response.

I have made 5 calls to the customer care starting from 22nd July 2019 and till now not found any resolution to my queries raised.

None of my questions are answered and this seems to be a fake company with a fake customer care service.

I have still now not received an account manager to handle my case. Money is collected in huge sums from customers and then no one is responsible.

All calls and emails seems to be unanswered.

Regards

Muralidharan

There is an agent, named sajal bhanja ([protected]), misguided me regarding the property ps pristine by ps group. He misguided me and wasted both my money and time. When i refused to buy the property after i got to know the truth, this person kept calling and disturbing me continuously. He is also sending me voice recordings. This action of him is very threatening to me and the continued calls are also very disturbing and harassing. Please take necessary action against him.

I took AMS 12 month owner package from them, but they transferred the package to my agent account, because of account being agent type m not able to use my owner account package, following up from them from past one month but not getting any satisfactory response from them, Now I don't want any package from magic bricks and I just want refund of 75000 INR which I paid for that package. My ticket id is 1598720