MagicBricks Complaints & Reviews

They keep calling and disturbing there are many calls in a day I want you to block all calls related to this company in near future and I want you to do it as soon as possible as I get 6-7 calls per day and I am bored tired and angry with the company if this continues to be the case I will not be happy and give this site as reviews my phone number is [protected] and my email is janish.[protected]@gmail.com don't call me as I won't pick up

This man is a big time fraud. Dont ever go to his place in 1 small RK he has kept 5-6 people in small room and keeps inviting more people to stay and troubles roommates alot for money and main thing he doesnt have a track record of the rent and demands for anytime money. And also he doesnt have enough beds to sleep and he has 1 cupboard in which all roommates keep their stuff so i would not suggest this pg at all and Also he hits roomated when he gets angry .

I registered on magicbricks few days ago. I am searching to buy a property near me. I saw some properties but now i don't want to buy a property. The problem is after my registration on magicbricks, too many phone calls are coming from their side. In one day 7 - 8 calls are coming from their side which is a big number. Moreover they do back to back calls which creates a lot of problem for me. I want you to take a strict action against this problem.

Extremely poor and substandard services

We registered ourselves as a property owner towards the purpose of selling of our property located in kolkata area through magicbricks.com. We would like to inform you the sequence of events occurred which has led to our discomfort.03.02.2019: the registration was initially done on free advertisement basis on 03.02.2019 and the same was valid for 10 days. Within a day, mr. Monojit paul visited our premises and took the pictures of the property for uploading in your portal as a part of the advertisement process. On 05.02.2019, the pictures got uploaded and posted against our property id and we had started to received necessary notifications from prospective leads (Buyers), who could have been interested in our property for buying. Meanwhile we started to receive calls from many prospects and most of them were vert keen to know the details of our property. Meanwhile, mr. Monojit paul informed us that about the current ongoing campaign packages and that titanium plus residential sale package would be good for the purpose and we asked for further details on the packages.06.02.2018: we received an email on 06.02.2019 regarding the details of the packages. We expressed our interest to choose the titanium plus residential sale package.12.02.2019: we made a payment of inr 4356.00 vide ref no: mbdb[protected] dt 12.02.2019 (Ref: attachment). Mr. Monojit paul informed us that the property would be uploaded with the featured campaign "titanium plus residential sale" within 24 hours of the payment. 13.02.2019: mr. Monojit paul called my wife and asked for the login password and he informed that password needs to be shared as there is requirement for necessary content changes and revisions. We trusted him and shared the magicbricks.com login password. As per his advice we had sent the details of changes and property description to his email id for updating the contents in the portal for necessary information for the prospects and better awareness.14.02.2019: we called mr. Monojit paul nearly 10 times to know the status of our property campaign. He informed that there is a technical hiccup and we are re-listed as agents of the property in spite of being owners of the said property. Further after sometime we find no trace of our property advertisement in your portal. Same was not visible. We called up mr. Rajib chakravorty @ [protected] to raise the issue. Instead of a having a patience hearing, he reacted to me and informed that he is not in a position to help us and instructed us to speak to the sales executive, mr. Monojit paul. We urged him to look into the matter and he diverted the call and handed over his phone to mr. Monojit paul instead of handling to customer's grievance/query. Mr. Chakravorty did not seem to extend his support and instead misbehaved with undersigned with no signs of bothering that a customer's service request not done in spite of payment made to magic bricks. Such kind of arrogant behaviour is not expected from such a senior level resource of magic bricks.com and mr, rajib chakravorty had literally displayed his lack of intent towards customer service and problem solving and his behaviour was very rude. Well!. Such gestures are not acceptable. We have opted for your services after seeing your brand value and promotional features and your senior level resource like mr. Rajib chakravorty need to be trained on customer service, grievance handling and escalation management. The most disappointing part is that although his colleague, mr. Monojit paul is looking forward to his supervisor for necessary guidance and support in this issue, yet mr. Rajib chakravorty was willing to help him to resolve the matter. Right now, he seems to be casual with a clear lack of intent in service delivery. When we tried to call him to know the status, he did not pick up his phone. Today he confirmed that he will revert to us with the status, yet we did not receive any update from him or mr. Monojit paul on the matter. No matter what time is need to resolve, at least effort might have been made to inform customers so that his hard earned money is safe and appropriated. We have checked but still we have received any resolution from your end. Please arrange to resolve the issue and upload our property in the selected programme "titanium plus residential sale" as payment is already received by you. Please confirm the start date of the programme. We have marked to all business leaders for their information and necessary intervention.

We have mentioned in our last email dt 15.02.2019 that we were getting responses as "property owner" from few prospects since the day we had registered only as "property owner" with magicbricks.com.

Suddenly it got stopped after mr. Monojit paul called us and took our password. We had informed his supervisor mr. Rajib chakravorty about the lapse and the overall issue but still these were not taken care by him.

We still have not been updated on the actual root cause on the lapse as since 12.02.2019 - after we made the payment of inr 4356.00 vide ref no: mbdb[protected] dt 12.02.2019 (Ref: attachment) towards purchase of titanium plus residential sale package and your mr. Monojit paul took the password, we are not been able to see our property details in the portal.

It seems to us an issue of intent by the concerned employee. Coincidentally and surprisingly, now neither mr. Monojit paul not mr. Rajib chakravorty are responding to our calls and had provided any resolution till date. However, mr. Monojit paul was in constant touch with both o[censored]s since the day he visited our premises on 04.02.2019 to get the campaign conversion under his name. When i inquired mr. Monojit paul that whether could i buy the campaign programme through magic bricks app, he upfront informed that we could only view the property through magic bricks app if we would select any campaign from magic bricks app but there would not be any other mode of access to our property. We could not validate his information and we trusted him blindly. But now mr. Monojit paul gave a missed call to me so that i call him back for our issue. We gave a ring to mr. Monojit paul and he informed her that he had given me a phone call and i did not respond. His verdict was very surprising.

Prior to the payment, mr. Monojit was at his best in attending us but after payment we are helpless. Now we're running pillar to post to get the job done. His supervisor, mr. Rajib chakravorty did not respond even now.

This process and service gesture cannot be customer service at all.

It seems that magic bricks is not at all a safe portal for uploading advertisements related to property.

I listed my property for selling out in magicbricks initially for free. I started getting statistics saying many number of tenants shown interest in my plot and i can access their details upon taking up paid package.

I read more on magic bricks website customer reviews later and came to know many people are cheated similarly after paying for packages. I kindly request be careful and vigilant about this web site. Beginning while entering your details it shows we can choose free add and it becomes payment only.

Dear sir,
About 10 to 12 days back i opted for advantage package, online payment of rs 2750 is made to magic brick. The package mentiones 30 credit for 45 days. I utilise hardly 3 to 4 credits and latton the website mentions no creadit balance.
I snet online complaint as well as amil but no reply from magicbrick side.

Today also i tried on their live support.

Mr abhishakh was on line he told that support group will caht with you but no one came on live caht.

On contacing the support mobile number it is getting automatically cut.

What service we should exepct from such behaviour.

Sir/Madam,
I am owner of property at Mumbai for which i am willing to sell out and i uploaded the property's details on Magic Bricks's website in free listing, since then one Rita from Magic Bricks started calling me daily and advice me to buy package to upload the property's details and photos in top of listing, she also committed me, "after payment confirmation within 24 hours you will receive welcome call from Magic Bricks and same time Magic Bricks team will come to your premises to take photographs, etc.
I place on record that I made payment on 02.02.2019 and since next day of payment i am calling to Ms.Rita on her mobile no.[protected] what she is not picking up my call and when today i called from my another number she picked and when i asked her why you are not answering my calls then she again started telling lies and fooling me and when i asked to refund my amount she started miss-language with me...
I request to concern authority to take action against Ms.Rita in view of justice .
Thanks & oblige.
Riyaz Shah

I contacted a dealer named umesh yadav from propmax group gurgaon through magic bricks for purchasing a flat. Before dealing he ageed for.75 % brokerage and it was also agreed that there will be no hidden charges. But now he is asking for 1 % brokerage and also we paid him half of the brokerage amount on the date of transfer itself. He is also denying that. Apart from that he is mentally torturing us. Very bad experience with magic bricks. Please remove this agent from magic bricks so that he won't not loot other buyers in future.

Below are the details of agent:
Propmax group

Mr. Umesh yadav

Mob : +[protected]

Email : [protected]@gmail.com

Skype : rajivggn1

Linked.in : rajiv kakralia

Twitter : rajivkakralia

Facebook : https://www.facebook.com/rajiv.yadav.186590

Office add: 1102, lower ground floor, sector-47, sohna road, gurgaon (Hr)

Tel :[protected]

My personal phone number (+91 [protected]) is being misused by magicbricks to post fake property deails in magicbricks website . Magicbricks is playing with me like this from years. Initially they posted ads for Hyderabad, Bangalore properties and now posted fake property in pune using my Number. So i often get unnecessary phone calls. I myself have neither registered nor even posted anything in magicbricks.
Now when i clicked the link to remove the ad, not at all working.

I listed my property for renting out in Magicbricks initially for free. I started getting statistics saying en number of tenants shown interest in my flat for rent and i can access their details upon taking up paid package. Sales people started reaching me. I am informed that i will be able to see the tenants phone numbers only after taking the paid service. They suggested me Gold Ad package to access unlimited mobile numbers of tenants, Higher Position in search for 8 days etc., After making payment, it too 5 days to take photo shoot that too after several follow-ups. Even after 10days of payment, i do not see the access for more than 5 tenants details. On complaining, every time I told that the package taken by me is not the correct one and I have to upgrade and pay more to get access to prospective tenants. Their sales people are not fully trained and gave wrong information. Every time new person calls me and uses new jargoan and says unless i upgrade by paying more, i cant see the details of prospective tenants who have shown interest on my flat.

I had given an advertisement in magic bricks for purchasing a flat and got numerous calls from estate consultants. The agency m/s. Rajesh real estate agency in chember had contacted me and narrated about the various projects in chembur, mumbai. They also said for resale they take brockarage of 2% ie 1% from buyer and 1 % from seller. While booking a flat under construction no brockarage from buyer as they will be paid by the builder. But during the payment of token money to the builder the agency is demanding 1% from me over and above he get 2% from builder. This is illegal. What action are going to take against the agency as they are registered with you and contested me on behalf of magicbricks

I have been fooled by your executive.. I need refund for the package i purchased.. Plz call me on [protected] / [protected].. I'm not happy with the package nor i'm happy with quality of leads..

I was given wrong commitment by ur sales executive.. I was told that the property will get refreshed every week..

I have been fooled by your executive.. I have call recordings for all the promises made by our executive..

I'm not even getting leads for ready & verified property i listed..

My registered mobile & email id :
- [protected]
- [protected]@gmail.com
- [protected]@gmail.com

Hi all,

Rental industry is worsening day by day in bangalore bcz agents and owner are looting the tenants. I came to bangalore i was searching for flat in btm 2nd stage i seen many ads on magic bricks after i came into contact with agent salman he showed me many properties i finally choose one property near axis bank atm building opposite jaguar fitness he charged me one month brokerage with deposit 50k at a time. I told him that i am looking for a job here if get job i will stay for a long time or else i will leave that flat and he agreed to this he told me that owner will deduct half month rent which is 6k for painting and i agreed for this and later he taken token money from me which is one month of the rent and 50k deposit. And same day i told him for agreement he told me tomorrow i will give u and daily i was calling him for agreement but he was saying i am busy tomorrow i will give u, daily daily he was procrastinating after two months i got agreement from owner and you know what had written on that agreement that i can't leave flat before 11 months if i try to leave one month will be deducted and painting charges also deducted 12.5 k which is one month rent that means i will get 25k deducted out of deposited 50k. Now i came to know why they are asking for huge deposits when u leave they will deducted 50% to 70%. I don't what karnataka govt is doing in this bcz lot of fraudsters is roaming in bangalore. Worst experience in bangalore

Dear sir, I have a plot of 1130 sq ft in moradabad(up) and I visited magic brick site for sell of my plot they told me the fees of Rs 3630/- for showing advertise, I had pay Rs 3630/- to magic bricks for showing my add for selling of my plot at moradabad.. But till Its day advertise was not showing on magic brick portal despite several request they are not able to show my advertise on portal..I am not satisfy with the service of magic bricks and I want to return my money so you are requested to look into the matter and return my money with interest at the earliest. I will be very thankful to u
Thanxx
Regards
Chandra Shekhar
[protected]

I purchased gold advertisement pack to advertise my flat for rental from magicbricks (Rs. 1, 875/-) on 04/12/18. Magicbricks activated my ad immediately. When i checked it, i was surprised to find wrong information in the ad (Rental prices/deposit/photos o[censored]ncleaned flat - which were taken without my information and before i purchased the ad package).
I communicated this to be modified while the magicbricks executive called me on the subsequent days. The executive also agreed to arrange for fresh photo shoot for uploading the right photos of (Cleaned condition) flat.
The promised shoot is still not arranged, old photos still remain on the ad - decreasing the appeal value of my flat, worse - it is nearly impossible to communicate to them. Today i called their cc number ([protected]) several times, only i could get through once, i was kept on hold for more than 55 minutes - finally i disconnected.
This is absolutely ridiculous service. I am getting a bad publicity for my flat through magicbricks.
I want to get the full refund of my ad package i purchased.

I posted a listing on magicbricks website one week ago. Since that day, I have received atleast 10 calls everyday from different numbers belonging to magicbricks. I blocked several numbers but still they keep on calling from other numbers and harass me into buying their service. I deactivated my listing completely and even now, the calls have not stopped.

Dear customers,

Kindly do not use this website to buysellrent a property. This is just a fraud website and they will misuse all the data you have given like your phone number, email and all. None of their services work for you. Their website is the most disastrous website in the world.

If you want, check i[censored] can get any customer service number or contact us details in website. No, because their service is a crap. We have been suffering from 6 months after uploading our details in this website. We are unable to delete or deactivate the account, but we still get calls and messages everyday after 6 months of property being sold out.

Beware. Do not use this website for any purpose.

I have made the payments to Magic bricks for the premimum plan to sell my 2 BHK Flat but magic bricks did not provided any services, The RM assigned to me do not responds my calls then how can i expect she is responding the calls of the buyers who are interested in my property.

Magic bricks has issued us a tax invoice and have not deposted the GST also, when i asked for the refund the a guy called me named sourabh, and started arguing me and denied to refund the amount, hence this is to request you to please take action against Magic bricks for this type of fraudulent activity and help us to get the refund or else i will be forced to take legal action again Magic Bricks.

Regards
Harshit Tandon
Mob: [protected]

Hi, i had placed an advertisement of property on rent on this website and even bought a gold pack of rs 1875, as i was promised by the customer care of getting better visibility and enquiries. It's been a month now, even after several calls to the customer care and registering complaints, neither the property advertisement was upgraded nor money was refunded
It seems this is a fraudulent website, not a genuine one. Else at least i would have got enquiries from potential tenants.

This complaint is just for informing people not to advertise anything in this website and waste your time, energy and money as u will get nothing back in return except for frustration and disappointment.
Had i checked these complaints mentioned in this thread before i would not have gone ahead with magicbricks

Dear sir,

My property id 37372975 which i have posted on 10th of october and valid up to 9th of december '2018...

When tenants expressed interest on our property i get message from your web site but unable to contact tenants for which when i checked with your customer service they said although there is validity of my property viewers up to 9th december, 2018 i am not in a position to access tenants details... I am surprised to hear this because when i opted bronmze adv which is clearly says its for 60 days if that is so, why your system hidden tenants contacts information which is totally not correct... I am your oldest customer and if this is how your customer support works than we have no option to go with other service provider... Its like cheating the customer..

I would like this issue to be explained to me other wise i don't mind in escalating this issue to the consumer grievances...

For the last one week i am not getting any response from tenants but i am getting messages for the interest expressed by tenants on our property which is of no use to send such messages when we are not in a position to access their contact information..

Please expedite the matter by end of the day

Thank you,

Ks. Joshi
Mobile [protected]