MagicBricks Complaints & Reviews

Knowing that magicbricks people and service both are bad ...i invested Rs 38000 in a 3 month certified listing pack newly promoted and rigorous fallow up made by Mr Sujeet Naik(The guy who has no idea about a b c d of property market). Now enjoying his paris trip. And i am struggling here for the service since last 15 days.

In my earlier experience they were bad but now they became the worst in property market as per my view and i may be completely wrong as well.

But i should get a fair chance to explain my problem which are as below

1. I am a small broker from kharghar street struggling to get leads for the real estate business and one fine day Mr Sujeet From Magicbricks showed the path of getting good leads through the new Certified Listing pack which anyway i didnt trust .
2.But this fellow came to my office 20 times and persuaded my staff for taking this package ...took the cheque from me get it cleared and varnished when service is required to be delivered.
3. Since last 15 days this guy is saying that i am coming to your office to explain the service and suddenly since last one week not picki8ng my call and saying that i am at paris and will come by 10th.
4. I do not have any problem of not coming to my office or rendering his service personally but the problem is the person is not competent about his own his product.
5.Neither his superior not the customer care team has an idea about the product and issues we are dealt with on day to day basis.
6. Out of frustration when i was not getting the service as i am expected to ...when asked for the money refund his superior Mr Gourav is saying that put a request of cancellation you will get it back the remaining amount after deducting the days of service you have used yet. which infact should be zero.
7. Still i had chatted with Mr Sujit Naik in whatsapp and took some information about the problem i am facing and tried to solve it from myside but unfortunately the site is allowing to do me so and the cc team has no idea about the issue.
8.Team magicbricks is worst as compared to their product designed in a bad way.

So requesting all brokers to stay away from such company who put there hard earned money expecting business out of this.

Till the payment of 10k was made they kept calling me every minute, even the time between i got to back n got back to my system i got so many calls asking if the payment was made and once the payment was made and the details taken no one came for the photo shoot of the building. It’s been almost a month and no pictures are been taken. Every time i call they say they’ll send someone but no one turns up. It’s been very disappointing, this will be the last time i’d be using magic bricks! Such a waste!!

Very disappointed with the service of magic bricks. I made the payment for the platinum listing on 16th of march and got activated only on 26th march and when i try to renew the listing using platinum listing, it is giving an error saying using restricted package. I hope you will resolve this issue and my ad details are mentioned below.
Ph: [protected]
Property id: 33301433

I have upgraded my account through magicbricks sales person on 16th march but still my listing is in expired state.
Tried contacting the sales person and he is not responding, i really don't understand what is happening.
Agent name: anil
Mobile #[protected]

Because of this, my advertisement is in expired state and i am not getting any response from customers and will be a big loss to our business

Can you please check and revert back

I registered in MagicBricks.com for my property located in Pathanamthitta district in Kerala. The property id is 32766779.
I just wanted to inquire. When I contacted the customer care officer of Magic Bricks, he tricked me into taking a paid membership. The place where my property is located at has no buyer at all. If at least I had a single buyer, I would not have complained. Also I was adversely influenced by their advertising. If they don't have adequate service to offer why do they claim to to so in their advertising. I was tricked into paying Rs 6500 and till now I don't have even a single buyer. I have taken Platinum listing. I want justice.

Paid for two gold packages for display of two properties.
Id:32650929 paid rs.1875 after 50% discount gold package on 21/02/2018.
Id:32686925 paid rs.3700 gold package on 22/02/2018.
Only id:32686925 is activated on web.
All refresh procedures were done with the live instructions from magicbricks.
Magicbricks claims that due to refresh problem only one property is activated for display.
They refused to activate the second property and also refused to return the money.
If both gold packages are attached for one property then it should be displayed for 120+120 = 240 days.

Dear Sir,

We have paid for Tatanimum package on Feb. 3, the whole month of February has gone but we are not able to post our Ad.

We attach here with correspondence exchanged and request immediately resolution of the issue

Regards,

Ramakrishna V
[protected]

MAIL-1
From: Sales Magicbricks [mailto:[protected]@magicbricks.com]
Sent: Saturday, February 03, 2018 5:28 PM
To: Rama
Subject: Re: Account Details

Dear Sir,
Thank You for your payment. We will get back to you once your service get activated for further assistance.

Thanks
Abhishek
****************
MAIL-2
From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Monday, February 12, 2018 11:33 AM
To: [protected]@magicbricks.com
Cc: Rama
Subject: Client is not able to access his account- Please update Mobile No.

Dear Team,

Please update the Mobile no - [protected]

Client is getting OTP in mentioned LANDLINE number. Please update landline to Mobile so that he can access his account.

Login id : [protected]@iemsc.com
****************

MAIL-3
From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Tuesday, February 13, 2018 3:51 PM
To: Rama
Subject: RE: Client is not able to access his account- Please update Mobile No.

Done

From: Rama [mailto:[protected]@iemsc.com]
Sent: 13 February 2018 14:20
To: Prakash Kumar
Subject: RE: Client is not able to access his account- Please update Mobile No.

Sir,

This is not done yet

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Monday, February 12, 2018 11:33 AM
To: [protected]@magicbricks.com
Cc: Rama
Subject: Client is not able to access his account- Please update Mobile No.

Dear Team,

Please update the Mobile no - [protected]

Client is getting OTP in mentioned LANDLINE number. Please update landline to Mobile so that he can access his account.

Login id : [protected]@iemsc.com
***************
Dear Mr. Prakash,

I am getting increasingly frustrated with your unprofessional team.

They claim they had updated my dubai mobile number but still I am not getting the OTP.

Please advise the contact number of a media team member with whom I can coordinate to get my Ad posted on my behalf.

Regards,

Rama Krishna V

INTERNATIONAL ELECTRO-MECHANICAL SERVICES CO. (L.L.C.)
P.O. BOX 3223
DUBAI
UNITED ARAB EMIRATES
TEL. +[protected]
FAX +[protected]
Email : [protected]@iemsc.com
Web: www.iemsc.com

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Wednesday, February 14, 2018 12:52 PM
To: [protected]@magicbricks.com
Cc: Rama
Subject: RE: Client is not able to access his account- Please update Mobile No.

Dear Support,

Please look into this case as client is not able to receive OTP in his mobile number.
Please upgrate his number and do the needful.

Thanks
Pakash Kumar

From: Prakash Kumar
Sent: 14 February 2018 10:01
To: '[protected]@magicbricks.com'
Cc: 'Rama'
Subject: FW: Client is not able to access his account- Please update Mobile No.

Dear Support,

Client is facing on OTP as number belongs to Dubai Telecom.

Thanks
Prakash Kumar
[protected]
From: Rama [mailto:[protected]@iemsc.com]
Sent: 13 February 2018 18:57
To: Prakash Kumar
Subject: RE: Client is not able to access his account- Please update Mobile No.

Still I am not able to get the OTP. Does your system designed to send OTP to only Indian mobile numbers ? The number that I provided is a Dubai mobile number

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Tuesday, February 13, 2018 5:08 PM
To: Rama
Subject: RE: Client is not able to access his account- Please update Mobile No.

Welcome sir

From: Rama [mailto:[protected]@iemsc.com]
Sent: 13 February 2018 18:37
To: Prakash Kumar
Subject: RE: Client is not able to access his account- Please update Mobile No.

Thank you

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Tuesday, February 13, 2018 3:51 PM
To: Rama
Subject: RE: Client is not able to access his account- Please update Mobile No.

Done

From: Rama [mailto:[protected]@iemsc.com]
Sent: 13 February 2018 14:20
To: Prakash Kumar
Subject: RE: Client is not able to access his account- Please update Mobile No.

Sir,

This is not done yet

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Monday, February 12, 2018 11:33 AM
To: [protected]@magicbricks.com
Cc: Rama
Subject: Client is not able to access his account- Please update Mobile No.

Dear Team,

Please update the Mobile no - [protected]

Client is getting OTP in mentioned LANDLINE number. Please update landline to Mobile so that he can access his account.

Login id : [protected]@iemsc.com
****************
Dear Mr. Prakash,

Further to our emails and telephonic discussion, following are my login details. I also attach the Ad to be posted and pictures and video of the Agricultural Land are being sent vide a separate email. I request you to kindly post the Ad on my behalf as I am unable to do it from my end:

User Id: [protected]@iemsc.com
Password: [protected]@123

Regards,

Rama Krishna V
[protected]

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Wednesday, February 14, 2018 12:52 PM
To: [protected]@magicbricks.com
Cc: Rama
Subject: RE: Client is not able to access his account- Please update Mobile No.

Dear Support,

Please look into this case as client is not able to receive OTP in his mobile number.
Please upgrate his number and do the needful.

Thanks
Pakash Kumar

From: Prakash Kumar
Sent: 14 February 2018 10:01
To: '[protected]@magicbricks.com'
Cc: 'Rama'
Subject: FW: Client is not able to access his account- Please update Mobile No.

Dear Support,

Client is facing on OTP as number belongs to Dubai Telecom.

Thanks
Prakash Kumar
[protected]
From: Rama [mailto:[protected]@iemsc.com]
Sent: 13 February 2018 18:57
To: Prakash Kumar
Subject: RE: Client is not able to access his account- Please update Mobile No.

Still I am not able to get the OTP. Does your system designed to send OTP to only Indian mobile numbers ? The number that I provided is a Dubai mobile number
***************
MAIL-4
I don’t know where the otp is reaching. You can temporarily reset the contact number as your mobile number and post the ad

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Wednesday, February 21, 2018 9:15 AM
To: Rama
Subject: RE: Client is not able to access his account- Please update Mobile No.

Sir,

I was trying to logged in but verification code is going to your Mobile.

Thanks
Prakash Kumar

From: Rama [mailto:[protected]@iemsc.com]
Sent: 20 February 2018 12:29
To: Prakash Kumar
Subject: RE: Client is not able to access his account- Please update Mobile No.

Dear Mr. Prakash,

Further to our emails and telephonic discussion, following are my login details. I also attach the Ad to be posted and pictures and video of the Agricultural Land are being sent vide a separate email. I request you to kindly post the Ad on my behalf as I am unable to do it from my end:

User Id: [protected]@iemsc.com
Password: [protected]@123

Regards,

Rama Krishna V
[protected]
**************
Dear Mr. Prakash,

There is something seriously wrong with your system. I have not received any otp on the India number updated i.e. [protected] (Bangalore, Karnataka)

In view of continued failure to post my Ad, I request you to assign this responsibility to your media team to post my Ad or refund my money.

I also request you to give me the contact details of your higher ups to whom I could escalate this case.

Regards,

Rama Krishna

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Wednesday, February 21, 2018 4:35 PM
To: Rama
Subject: FW: Please update Mobile No. for OTP

done

From: Sunil Rai [mailto:sunil.[protected]@birdits.com]
Sent: 21 February 2018 13:59
To: Sandeep Dhatwalia; Prakash Kumar; Imran Ali
Subject: RE: Please update Mobile No. for OTP

Hi All,

Contact number has been updated.

Regards,
Sunil Rai

From: Sandeep Dhatwalia [mailto:Sandeep.[protected]@timesgroup.com]
Sent: 21 February 2018 13:43
To: Prakash Kumar; Imran Ali; Sunil Rai
Subject: RE: Please update Mobile No. for OTP

Sunil,

Can you pls close this now and update to all…

Regards
Sandeep Dhatwalia
Magicbricks Realty Services Limited
Times Centre (Digital Content Production Facility),
FC - 6, (Ground Floor), Sector 16 A, Film City,
NOIDA - 201301, U.P. [protected]
http://www.magicbricks.com


From: Prakash Kumar
Sent: 21 February 2018 12:56
To: Imran Ali
Cc: Sandeep Dhatwalia
Subject: Please update Mobile No. for OTP

Please update the Mobile no - [protected] for OTP

From: Rama [mailto:[protected]@iemsc.com]
Sent: 21 February 2018 11:17
To: Prakash Kumar
Subject: RE: Client is not able to access his account- Please update Mobile No.

I don’t know where the otp is reaching. You can temporarily reset the contact number as your mobile number and post the ad

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Wednesday, February 21, 2018 9:15 AM
To: Rama
Subject: RE: Client is not able to access his account- Please update Mobile No.

Sir,

I was trying to logged in but verification code is going to your Mobile.

Thanks
Prakash Kumar

From: Rama [mailto:[protected]@iemsc.com]
Sent: 20 February 2018 12:29
To: Prakash Kumar
Subject: RE: Client is not able to access his account- Please update Mobile No.

Dear Mr. Prakash,

Further to our emails and telephonic discussion, following are my login details. I also attach the Ad to be posted and pictures and video of the Agricultural Land are being sent vide a separate email. I request you to kindly post the Ad on my behalf as I am unable to do it from my end:

User Id: [protected]@iemsc.com
Password: [protected]@123

From: Rama
Sent: Thursday, February 22, 2018 10:43 AM
To: 'Prakash Kumar' ; 'mailto:sunil.[protected]@birdits.com' ; 'Sandeep.[protected]@timesgroup.com'
Subject: RE: Please update Mobile No. for OTP

Dear Mr. Prakash,

There is something seriously wrong with your system. I have not received any otp on the India number updated i.e. [protected] (Bangalore, Karnataka)

In view of continued failure to post my Ad, I request you to assign this responsibility to your media team to post my Ad or refund my money.

I also request you to give me the contact details of your higher ups to whom I could escalate this case.

Regards,

Rama Krishna

From: Prakash Kumar [mailto:Prakash.[protected]@timesgroup.com]
Sent: Wednesday, February 21, 2018 4:35 PM
To: Rama
Subject: FW: Please update Mobile No. for OTP

done

From: Sunil Rai [mailto:sunil.[protected]@birdits.com]
Sent: 21 February 2018 13:59
To: Sandeep Dhatwalia; Prakash Kumar; Imran Ali
Subject: RE: Please update Mobile No. for OTP

Hi All,

Contact number has been updated.

Regards,
Sunil Rai
I am receiving email communications from your end but not the otp which may be generated by your system.
I hope it will be resolved within the time limit mentioned as I made the payment 15 days back but still could not post the Ad

From: Feedback Service [mailto:[protected]@magicbricks.com]
Sent: Thursday, February 22, 2018 10:59 AM
To: Rama
Subject: Ticket #1041893: Thank you for sharing your valuable feedback on magicbricks.com

Hi,

Welcome to the Magicbricks!, I am Aman, your Customer Support Specialist from Email Support Team.

With the reference to your query Please find the ticket Id 1041893 and I am forwarding this to most suitable department to get the resolution and shall revert within 12 business hours (Monday-Saturday. 9am-6pm). For all future communication, please use the same Ticket Id to ensure the delightful experience from our end.

If you require urgent assistance, please contact our helpdesk +[protected] between 09:00 am to 06:00 pm (Monday to Saturday). You can also chat with us by visiting http://www.magicbricks.com/contactUs.
To know your Ticket status, please click here - Know Your Ticket Status

We appreciate your patience and understanding regarding this matter. It will help me accomplish more to serve you better.

“Assuring our best possible services at all times for you”

Warm Regards

Aman
Customer Support Team
[protected]
Magicbricks

I am a NRI and recently bought a package (6000 rupees) to upgrade my rental ad in Magicbricks.com. I tried to change the mobile number as it is not receiving 3 digit verification code. The customer experience officers are failed to solve my issue. Now I am unable to login to my account and my ad is not upgraded yet. The customer service is neither answering my calls nor replying to my emails. Please kindly help me to resolve this issue..

I have posted the ad (Id:[protected] on 24th jan'2018 in magic bricks.
Its been over 5 weeks and they are unable to fulfil their basic promises like photo shoot so far.
I had given a complaint to their support @[protected]@magicbricks.com
But i found that they are hopeless / helpless in resolving such a basic complaints.
It is very clear that magicbricks is one of the cheating company to take the money and do nothing and it has a un-professionalism and bad work ethics.
I had paid additional money for this service.

I had also requested to close / cancel my subscription and return the subscription amount immediately.
But they never responded..

Initially before subscribing to a titanium package, i informed very clearly all details about my property that it will be available only in the month of April 2018 and already Indian Bank is residing in our property and they can vacate only in March. Also asked them since Bank is already in the premises is it possible to carry forward with photoshoot. For everything the executive Mr Sachin told it is possible to click photos and demand is very high for your property by just showing around 55 members lists and told separate sales rep will be assigned for my property but till now nothing happened and since because Indian Bank is already in the premises I couldn't use their services. When I raised the complaint they are soo irresponsible and soo cool they are saying I have used their photoshoot service and can't refund the amount. Please for god sake DON'T ever TRUST MAGICBRICKS and waste your money. Since I wasted my money I request each one of you not to waste your hard earned money. They are such a cheaters in this world!

The agent charged 50% of the rent that we pay. Our monthly rent was 10000 and he took a commission of 5000. And we didn't want to rent that property as we found a better one. We are unable to contact that agent as of now. He said he will get the agreement soon. And help us settle in and that he says he is out of town. This is his phone number, name: ravi
Mobile: +[protected]. We did not even tell him that we are not taking the property as we believed that he won't give back the money. So we asked him to just help us out in settling in, and once we meet him we can get the money from him. Now that he's not available, not sure how to get back the money.

Foolish condition by these people: if you are quoting less than their market price (Only god know how did they arrive at it), they don't allow you to mention the price. How stupidity it is.
Does not respond after payment is done. Even escalations points from timesgroup does not respond. All taking salaries. Filling their tummies and sleeping.
Don't buy any service from these people

Hi,

I registered with magicbricks around 2 years back and came across a wierd thing recently.

My profile settings is changed to an agent instead of individual recently without my knowledge

I came to know about this change when i reached to a seller, he ignored me because i am an agent.

When i called back magicbrick customer care, they said you need to take a package so that we can change your profile to individual. It was literally a blackmail, i am not sure how they are into such fraudulent activities without any fear.

This is a very stringent behavior from an huge enterprise.

I hope someone takes note of this stingy act!

My magic brick id :magesh
Registered email:magesh. [protected]@gmail.com
Registerd number:[protected]

I purchased a listing package from magicbricks. I was taught that the response would be great and they will help me and support if i am not satisfied with the response. Magicbricks is an unethical and unprofessional company, after taking money they have changed their eyes and attitude. I asked for my refund after noticing that the expected response was nothing but zero. I wrote so many emails for the refund, but they said that once money is received there is no refund, we can do anything in this. Please dont buy any listing package from Magicbricks as they are cheaters and non responsive towards their services.

I would like to complaint against the magicbricks executives who handle accounts of customers/individuals. I have purchased an annual premium subscription from magicbricks and i regret choosing such a fraud company.

Initially an executive is alloted to handle the individual account, mr. Ankush from andheri chakala branch coordinates the goregaon west accounts, handles my account. Highly irresponsible, cheat person. I am a senior citizen and i am in the real estate business for more than 28 years.

Let me tell you how they cheat me everyday,
1. Whenever i post a property ad with photos and important details, these details are provided to me by the property owners who have been dealing with me since generations. The photos uploaded are of required size & are genuine. Still all the genuine photos provided by owners are rejected.

2. The details given like locality, property size, floor number are all changed/altered without my consultation. Why would someone provide wrong details and vouch for them. Everybody is here to do business and not waste their hard earned money on fake listings.. So, why should they change the honest genuine details. Who gives them the right to do so??? Why do they alter the listings and make it a permanent change which cannot be undone.

3. The biggest fraud is after the magicbricks team supposedly verifies the listing without having any knowledge about the property, the listing is sealed. No more changes can be made. So, if i have to recorrect the changes, i can't. Hence, they always ask me to put a new listing. Thus they get more listing numbers and i lose my listings/money for which i have paid in thousands...!!

4. Useless customer care people and the assigned account operator. My account operator mr. Ankush never solves any of my queries, messes with all my listings and is very much responsible for my low ratings as well. He is always on vacation whenever i call him. Very irresponsible & a fraud person cheating senior people.
For eg. I called him very recently for a listing whose location they changed to some slum area which is kms away from the actual location. The solution he provided is place another ad/listing and delete the incorrect one. I argued with him why are they doing this? To which he said, 'i can provide you with 2-3 free extra listings'..

5. Also, the listings expire in 2 months inspite of having yearly subscription. What is the use purchasing the premium subscription?? The listings should be active for atleast 6 months but they want to extract more money from us people.. This is looting money very smartly..

Everytime verification is done they alter everything on their own and seal the listing. A very clever number game played by magicbricks team to get more listings...
However, i have time and again complained about this issue but its been several months still they continue to mess around with my listings and hence my agent score is also low. Magicbricks very conveniently offers free listings but they dont ever learn from mistakes and make our life as customer very difficult.

Magicbricks company has been cheating me in the name of helping me get prospective buyers. The buyers call everytime and feel cheated when they find out the place mentioned on listing is different than the one i mention on call.. Its my name, my reputation, my business that is put at stake...

The magicbricks company is cheating common people.

Hi all,

I have taken titanium service for my property on 23rd november. This listing is valied for 6 months.

I am very unhappy with the service provided my magicbricks. It is more than a month now and still my listing is not completed. You can imagine one month already gone out of 6 months and my listing is still not complete.

They promised a lot of things before i paid the money. I was told before taking the service that a executive will be assigned for my property and he will take care in filling up all the details about my property including photoshoot, content writing etc.

On the contary after i have taken the service and paid the money, the sales guy stopped picking up my phone. I had to contnuously call their customer care for 2 weeks to get photoshoot done. Even the photoshoot is not done properly. The photographer said they just take photos of interior of the villa, the exterior view and amenities are not included. When i complained to support, first they refused to upload exterior view of villa but later after escalation agreed and send me photos of the exterior. It is more than 2 weeks now, i am still awaiting to get my photos uploaded.

The content writing is not complete as of this date. I was told it will be completed in 2 days:)

I feel totally cheated by magicbricks, they are just sitting on my money and doing nothing.

Their service is total crap, i am even getting better response from the other property websites where i have free listing. I have been cheated for money in the name of this crappy service

There is total negligence from magicbricks in providing the service after they have customers money. They just want to eat customers money and sit back.

Ticket number is 1002152 posted on magicbric.com
Ticket description:
Dear sir/madam, i had posted commercial office space id: 25992277 for rent, on oct 19, '17 and made payment of rs. 2750 gold package vide invoice number:11813811 on 21/10/2017. However, the property id: 25992277 continued to in the restricted free/unpaid mode and now is shows to have expired. Since my property remained in the free/restricted mode in spite of the payment made by invoice number: 11813811. I have not received the benefit of the service i had paid for. Therefore, please arrange to either activate my property under the gold package for a period of three months or alternately refund the amount paid for the listing of commercial office space under id: 25992277. I have also posted commercial shop id: 30889037 on nov 27, '17 under the bronze package and made payment of rs. 1500 vide invoice number:12005799 on 27/11/2017. However, i am unable to refresh the property as it say the property is in restricted mode. Please treat the matter as urgent and arrange to resolve the matte
Current status: re-open
1 message sent by magicbrick to me.
1. Email email message:dear xxx, greetings from magicbricks.com! We would like to inform you that your listing package against order id[protected] is already activated. Please follow these simple steps to refresh your property: 1. Login into your magicbricks account with your username and password. 2. Click on manage properties option given in main navigation dropdown, or you can also click on properties tab given in the middle of your screen to manage your properties. 3. If you know the property id, simply search the property you want to refresh using the? Search by id?. If not, search the property by entering its details. 4. Below the property detail, go to? Edit/refresh?. 5. Select your package from the list provided in the pop-up 6. Click on refresh. Your property will be refreshed right away. We at magicbricks.com would appreciate your feedback on our helpdesk support. The survey just takes 2 minutes to complete and your feedback will be of great help to us in the work to improve our services. Click here to begin - https://www.research.net/r/MagicbricksHelpdesk for information on our products & services, you may also call our self-helpline number[protected] between 9am to 6pm (Monday to saturday). We would like to take this opportunity to introduce an easy and convenient way of log your concern via? Feedback? Available on magicbricks.com. Assuring you of our best services at all times. Was sent on 27/12/2017 04:49:16 pm
3 comment already posted by me to magicbrick.com.
1. When can i expect a resolution was posted on 27/12/2017 03:03:21 pm
2. The only package in the list provided in the pop-up is the restricted package and the property the property still cannot be refreshed. Please note as the result of this i lost months of valuable time for renting out my property. Was posted on 28/12/2017 08:45:05 am
3. There is only package in the list provided in the pop-up is the restricted package and the property the property still cannot be refreshed. Please note and i not able to refresh the property nor contact potential renters for my property, as the result of this i lost months of valuable time for was posted on 30/12/2017 04:01:27 pm

Dear sir,

My id is 3097123. I purchased a gold package for renting my studio apartment, but very sorry to say that they have not come for photo shoot. They also have not given wrong information about my requirment. My studio apartment is open to singles, bachleors, students but they have written "family" as my preference whereas it is not so. It is not visible when a customer search the property under the big head of "east delhi"

Very poorly uploaded without pictures.

Magicbricks runs an online campaign that offers handsome discounts immediately after user submits the property details.
On 11th nov 2017, as soon as i posted the property ad for sale, i got an offer page. As per the offer, i got 50% of discount on either silver, gold or titanium package (Only 3 paid options were displayed). I paid rs.3960/- and for titanium package. Within an hours time, i got a call from magicbricks support representative saying that the selected package is not applicable to the type of property submitted. Then he offered me super titanium which costed more than double i paid. He claimed that since i have paid part of the money, only remaining has to be paid before we activate super titanium.

This is how they extract money from customers. They first give you an offer and ask to pay more later otherwise your money is gone. This is purely a case of cheating. I have also recorded few of the calls i have got. Everytime they expect me to repeat the whoe incident

Since i could not afford the amount for super titanium, i asked for the refund procedure. He said the refund will be given in 2 to 3 days after you sned an email to [protected]@magicbricks.com (Case no: 976077). I immediately sent an email to support and requested for the refund. But, since then i am getting call every other day and the representatives from magicbricks tries to convince me to use the package. Once i use the package the refund will get cancelled and hence they are trying to pursue me to use the package.

Today, 5th dec, 2017, i got a call (I have recorded) where representative as asked me for otp that got generated. He logged-in to my account and i am not sure what he might have done. But i clearly called out in the conversation that "i do not want to use package, as i have asked for refund".

Before purchasing paid listing (Property id:[protected] package i was called several times and given assurance of the world but now no one support, answer to the calls and reply over the mails.
E-mailers to 1000 prospective buyers which is a part of paid package is still pending after 1 month of purchase. No one has contacted me for my property where more than 500 buyers were searching property in my locality this is what i was told by magic bricks representative.
I am requesting to at least send e-mailer but no response from no-1 company. Thank you magicbricks to teach me a lesson on trusting you folks.
Contact me for actual feedback @[protected]