MagicBricks Complaints & Reviews

I contacted an owner for 1bhk flat through magicbricks, and the owner asked me pay 2000 for visiting and said the amount is refundable but since the payment his number is switched off and no visit has yet been finalized.

The properties are listed as magicbrick exclusive and to contact the owner you need to have a subscription which costs atleast 999 there are other packages also, so it makes hard to believe that if the whole listing is scam.
So once you contact the owner, he will make you believe that he is owner, like sharing their name on the owner list, and they ask for 2000 as token money, up till now, i had a hint that it might be a scam, but as i said earlier he will share the building owner list, also he will ask for a pic and an id proof, I gave my DL, and a photo as i thought may be the property is listed as magicbrick exclusive so it might be legit ... so once you pay the 2000, you will receive a call from another number stating that he is the manager of the property and for some pass purposes, you need to send him 8065 of which 8000 will be refunded, i outright denied that .. so i contact the "owner " again and he says he will refund the 2000 but after that no calls or no refund. i was able to delete the shared dl and photo but not sure if that can be used somewhere else .. I tried calling the 'owner' from different number but the call does not get through .

I had paid the rent on 11-10-22 amount of 14900/- + 12/- Charges ( total
14912/-) by axis credit card number ending with 1054.
the transaction failed and the refund is not credited to axis card ending
with 1054. till now my amount is kept holding
i raised a complaint with Ticket #2487527

Worst experience from magicbricks for packers and movers service. Relocation manager is of waste & no help. They cheat you at the delivery time, not agreeing to what was committed by the sales executive.

Very recently i had booked movers & packers through Magic Bricks. The vendor they provided was so in efficient and useless, he damaged my goods, completely broke my dining table glass top, broke fragile glass ware. Did not use Buble wrap for glass items. Overall Magic Bricks is cheating by selecting the worst vendors. I called multiple time for refund of my damage but magic bricks representatives all vanish.

Hi, On March 15 th I have paid advance booking for the movement of my house items to new house in magic bricks … At the time they told me Ac assemebly n disammbely will be happen but today when I received the call from the team they told it is not possible and no one is answering the call. I paid advance of 500/- and in quotation they clearly mentioned about the assembly n disammbely of ac also.

I booked a slot for packers and movers on 10th March. Due to some reason I called and asked them to cancel and refund the amount of booking.
The representative said its refunded and amount will be credited within 7 days.
I called after 7 days, they said to wait for 1 more day.
I called the very next day, now the representative is saying your refund request is send for approval and and after that it will get refunded.
I think it's kind of some scam is going on. They have wasted my time and now they are not refunding the amount.

It was offer for realty loan serive from aug 2022 to 2022 dec.i didnt use this offer now i should get my paid money back.

iam shama ghouri from hyd telangana.i have paid the amount for magic brick realty services offer from aug to december 2022.
since i didnt get the property i was looking for and i dropped idea for buying also
now as for deal offer which ended in december, from jan i calling sending cibil report no response till now

Dear Sir

What is my login ID you gave with Indian Times? My email ID is [protected]@gmail.com and my phone in Canada is +[protected] and. NOT what you have give to me herebelow :

QUOTE
[protected]
We have checked and found that your Titanium package purchased on[protected] against Order ID 40076733 is active in MagicBricks account associated with login id 'owner_[protected]@indiatimes.com' already linked with Property ID 66033803 which is currently live on our portal. Please find the below link for your reference

https://www.magicbricks.com/propertyDetails/1-Acre-Agricultural-Land-FOR-Sale-Pa...⇄

Also, we would request you to update your MagicBricks application with the Latest Version and re-login to your account in order to use the package benefits.

Note if you still face the same issue then please share the error screenshot or screen recording at '[protected]@magicbricks.com'.

UNQUOTE
[protected]

Please ensure my Titanium package purchased on[protected] against Order ID 40076733 to be active in MagicBricks account must correctly be associated with login id [protected]@gmail.com and my phone number +[protected] to be linked with Property ID 66033803 which is currently live on your portal. It is because of thos discrepancy in my account on your portal that despite buying Titanium Package I have not been contacted by any client and also I trust the client is not able to see my correct email ID and phone number as [protected]@gmail.com and my phone number +[protected].

Please resolve this problem and allow me extra number of days lost in getting my ad across the clientele due to your error.

I look forward to hearing from you soon.

Blessings

William Moraes

Magic Bricks has only plus point of its sales team, which is best in selling prime membership and institng on upgrading plan. It know how to make fools of its customers by only registering and not providing any service thereafter to any one of its prime members.
Sangeeta from sales keep on ringing time to time till I become member, after that when I contacted her, where to get services, phone was not picked up many times, but it was picked up, no response.
Every time you open Magicbricks App, they ask to become prime members. Till now no owners till are shared.
Every day you will receive call from Magic'Bricks to submit your requirements for buying, when I tell them I am already registered and prime members, stiil enquire.
This is reputation of Times Group Company, which is boosted as best Indian Service Provider.
AK Gupta

Piss poor customer support!!!

signed up for titanium listing for rs. 5150. my picture keeps getting rejected. I called and asked if they can change the property type of picture doesn't suit the listing. I am told it is more than 48 hrs and they can't go anything to change. If it more than 48 hrs, because of your inefficient customer service, why would that be any of my problem. I am extremely pissed, frustrated and disappointed customer. if customer feedback really means something, call me!!!

Half the time can't reach anyone. not sure what kind of outfit you are running. should be ashamed!!!

Dear Sir/Madam,

On 05.02.2023 (Sunday), Mr. Chandrashekar has called me from Magicbricks and insisted to take a subscription of Rs. 1299/-. As I was new to Bengaluru and urgency in taking a rented house, I have made the payment on the same day as Magicbricks is a reputed company under Times group I didn't have a second thought.

But the things were not smooth as it was told by Mr. Chandrashekar. There was no call from dedicated customer support team as he told. I requested for their number. When I called, it was answered by a student.
Then I started using web browser, when we click the property, the page will be stuck.

Important:
After that I started using mobile app. This app shows the properties which are rented out. Also, many properties are sharing the same photos.
I have made complaint on 16.02.2023 via email and the ticket id is 2544733.

When I talk to the customer support, the staffs of the Magicbricks insisted me to do what they are supposed to do. The insist me to report them that the properties are rented out. I made the payment to find house not to work for them. Again, I have said these issues to many representatives over telephone and they will send some properties for namesake which doesn't suit my requirements like place(area), BHK etc.
I have requested several times to refund my hard-earned money and time that I wasted on their several platforms during my work hours.
I request you to kindly find a solution for me. Thanks in advance.

Yours faithfully
Adith Ramesh

This company is completely fraud. They claimed to provide moving services but they contact to a 3rd party service provider. Initially they agreed with the total amount ₹25000, never informed that I have to pay 80% of the amount during agreement including unpack and install the home appliances after delivery. Now this fraud 3rd party movers and packers company refusing to transit unless I pay 80%, there is no guarantee. Representative from Movers and Packers do not receive call. Every time you contact the customer service, they will arrange a call back everytime, which is worthless, they do not do anything. Now my household items is in stake, which they picked up and now refusing to move. Even they took ₹10000 and refusing to provide the receipt

I purchased i advantage package from magicbricks of Rs. 12360 against that amount they supposed to provide me buyers fresh leads. But their is no fresh leads are displyed on screen all leads are expired and they are olders than 1 st nov 2022. They are not goving any proper answer against my query and also not refunding money. I also called my business manager appointed by magicbricks he is not recieving my calls, tried calling customer care but they only say iske alava apki kya sahayta kar sakta hu. No proper response any solution from [protected]@magicbricks.com i am humbly requesting you all please dont buy any package from magicbricks.

Pathetic Service I have been looted with money-Customer Misleading-Order Id- 8796317,

I am truly disappointed to say that we have been cheated and misguided by Magic Bricks. First we were forced to purchase prime membership to get access to property owner’s contact details which later was of no use as we had to take the deal from a local property dealer.

Now when we got a call from MB Movers and Packers team yesterday, the executive named ‘Abhinav Singh’ fooled us by selling the package and told us that all our requirements will be fulfilled, but he gave no details to the vendor. The vendor when called today, denied providing the service as he was told by Abhinav that we don’t need any packaging and also there is lift service available in our building which is not.

Abhinav dealt over whatsapp and now he is neither picking our call nor vendor’s.

The vendor is saying if he will come as per our requirement, he will charge us extra.

Not sure what are we supposed to do at this point. I am pretty sure, this is the last time I going to deal with MB and will spread the word about the quality of service you people provide.

Help me to get my money refund back.

Pathetic Service-Customer Misleading-Order Id- 8796317

I am truly disappointed to say that we have been cheated and misguided by Magic Bricks. First we were forced to purchase prime membership to get access to property owner’s contact details which later was of no use as we had to take the deal from a local property dealer.

Now when we got a call from MB Movers and Packers team yesterday, the executive named ‘Abhinav Singh’ fooled us by selling the package and told us that all our requirements will be fulfilled, but he gave no details to the vendor. The vendor when called today, denied providing the service as he was told by Abhinav that we don’t need any packaging and also there is lift service available in our building which is not.

Abhinav dealt over whatsapp and now he is neither picking our call nor vendor’s.

The vendor is saying if he will come as per our requirement, he will charge us extra.

Not sure what are we supposed to do at this point. I am pretty sure, this is the last time I going to deal with MB and will spread the word about the quality of service you people provide.

Help me to get my money refund back.

Hope this complaint will be effected to many magic brick employees and users. I was looking for flat and i thought magic brick is genuine but its a scam and fraud, they play with people's emotions after showing fake properties with low rent amount, the person name Mandeep called me for the subscription and assured to provide me flat details on whtsapp, i was totally frustated due to not getting better deal at Magarpatta area pune so i trusted him and said i am trusting you, eventually he did the same after the subscription he did not pick my call and blocked me and when i tried to check the properies on magic brick app, all the contact which had owner details mention were asking for aadhar card and otp telling for visiting car, they all are fake, please do not take any subscription from magic bricks and delete the app, do not trust any one's call

Details of the person : Sunil, phone : [protected]
Second person : Tarun Garg, phone : [protected]

Hope this complaint will be effected to many magic brick employees and users. I was looking for flat and i thought magic brick is genuine but its a scam and fraud, they play with people's emotions after showing fake properties with low rent amount, the person name Mandeep called me for the subscription and assured to provide me flat details on whtsapp, i was totally frustated due to not getting better deal at Magarpatta area pune so i trusted him and said i am trusting you, eventually he did the same after the subscription he did not pick my call and blocked me and when i tried to check the properies on magic brick app, all the contact which had owner details mention were asking for aadhar card and otp telling for visiting car, they all are fake, please do not take any subscription from magic bricks and delete the app, do not trust any one's call

MAGICbricks sold me a premium package worth 2k assuring me they will find me a 3BHK villa in my budget and to my specifications in 90 days. After making the payment in Dec 2022, I could see properties but when I CONTACT the seller no details were sent to me by sms. I CONTACTed CUSTOMER SUPPORT and no resolution. I then wrote many emails and they ased me to take screen recordings but confirmed I will get no refund. I just wasted money on these ### who only have one button working on their app which is to accept payment. Nothing that HELPs the CUSTOMER ends up working. Please beware and don't loose your money like I did because these guys are HAPPY TO cheat you. They also tell me after escalating that I supposedly CONTACTed 2 sellers so I can't get a refund now. But the 2 sellers I supposedly CONTACTed were details that their CUSTOMER service asked me to chick duing the CALL TO check if the issue was fixed... All scammers. I have deleted their app and will never be using these thieves again.

I have subscribed for Trial Titanium package (7 days package) on Jan 21st. While ordering it clearly said I could cancel anytime during the Trial period to avoid auto debit change on the credit card. Once the order confirmed I tried to see the Cancel option if available and it was not there. I thought as it is just bought it should come in a day or two. As I logged back in next days do not see the cancel option at all. I have sent a email to support team to cancel the trial package on Jan 24th. I have mentioned I do not see the option to cancel and go cancel the package for me. Subsequently sent 2-3 emails on this issue. They said they have sent email to other department to see why cancel option is not coming but they haven't canceled the option though I sent repeatedly to cancel from their end and waiting the support team might go beyond trial period. Now on the 6th day of the 7 day period still they not canceled and they are saying it is a activity user needs to do, which as a user there is no option for me ( Have sent the screenshot to support team on Jan 23 and later). Please help me to resolve this issue at the earliest. I could give all the emails sent to them.