MagicBricks Complaints & Reviews

Dear Sir/Madam,

I have raised the request for refund amount of 4999/- against package purchased on March 2022. As per ticket # 2309912, they asked me to share CIBIL report for further processing of request. I already shared the CIBIL report and relevant information on 19th September 2022. But till date, I didn't hear back from them and no one is responding over mail or phone.

I also tried to reach out relationship Manager Poonam and Niranjan Singh over their mobile number [protected] but never responded.

Really very bad experiece with MagicBricks support team as well as no assistance or well cultured service provided by them once you paid them.

I had purchase a combo pack on April 2022 where I was not satisfied with their service so I applied for refund. They told me that I will get after 6 month. Its Oct 2022 and there Is no update from them. Kindly do the needfull. My order I'd of that combo pack is 4126273

On 24th August i have purchased annual gold PG package from Magicbricks caller Mr Adesh([protected]) & his manager Mr Lalit([protected]) and i have paid 14960Rs to them. But today when i check silver package is activated. i have write to their customercare. they have refunld me 11000 only.

Fraudulent company MagicBricks Don't spend money, They will push you to pay money and show you they very good company and good lead but they sending fully fake number. Please don't spend money on this site.

I am Dhandabani and I am in search of a new house. I paid Rs. 1189 (in my mothers name - M Parameswari) towards Magic Bricks Prime membership and had requested for around 3 to four contacts and after that the app was telling me that "Oops Your Contact Limit Is Over". So I sent a mail to "[protected]@magicbricks.com" and I received a response that, I have already contacted 35 owners; Wherein I have mentioned clearly in the mail, with a screenshot that, I did not request for any contact numbers and I was just browsing through the pictures of the houses that Magic Bricks app was suggesting me and many were in areas that are very far which i do not prefer. And when i want to get the contact number of a house which i think would suit me, I am not able to as the app says, my contact limit is over.

So I again sent a reply mail, looping in "bharath.[protected]@timesgroup.com and sampath.[protected]@magicbricks.com" who are the Zonal Managers of Magic Bricks.

Then I received a mail that, they will get back to me shortly. And today on Monday (19 Sep 22) i received a call from Magic Bricks but the call got disconnected in just two rings. I wrote a mail for that as well as I had received calls like this before, which would just be one ring or max 2. It would look like they do not want me to pick up the call, rather they just wanted to update their records that the customer is not reachable. Then I called the call center number toady around 10:54 AM and spoke to Mr. Rishab, who again said the same thing and after explaining much, he asked me to send a screen recording and when I was doing that, I received a call from an executive in Magic Bricks and I Explained everything to her and she says after receiving the Prime Membership even if we see the suggested pictures, it is countable. "I wondered why is that so, when I was able to see the basic details of the properties with pictures even before obtaining a Prime Membership", asked her the same and she said it is as per rules but those rules were never communicated with me, nor did I sign any authorization for the same. "It is totally a scam. You give me pictures to see and make me think, that the properties might interest me and after I pay, you charge me even for seeing pictures, which were free before (only few properties were completely restricted - MB Prime properties, others I can see in the app).

So please help in getting my rights back or a refund for the suffering and agony i have been facing for the past two days

These guys will be only after you to purchase membership card. They claim your views will be more. You can contact all those who shows interest. But once payment done then no news. Neither you can check your tenant number or contact them nor your property goes on top for listing. You have to refresh it from time to time and wait for anything to happen. And the beauty is still they waill ask to take more membership even if your last membership is valid. Dont ever purchase any membership from them.just apply like that and you will get something.

Dear Sir,
It was my worst experience at Magic Bricks. I didn't not any call from my Relationship Manager, nor any proper response.I had complained thrice to Sales person and even my RM through which i purchased my plan, but no response. I request the management to extend my services for another 6 months or kindly refund the money.
Sales person name and number: Pankaj Sharma, [protected]Relationship Manager: Rohan, [protected]

Thanks
Umang Shah

I was looking for a pg/hostel on magicbricks. then I found the pg named "Tulipstays in Powai Hiranandani on MagicBricks" the name of the owner is Vi[ul Jain and the address of the PG is "Hiranandani, Powai, Maharashtra 400076" and then I received a message from the Magicbricks in which the no . the Vipul Jain was given that is [protected].
So I called them regarding all the details of the Pg. then they sent me the details on WhatsApp....

Very bad customer service, just contacted 2 persons each week for namesake, that too those who r not picking the call, they r not genuine buyers, for this y shd I subscribe for assisted service, it was said dedicated RM, but u don't seem to show any interest to provide good service,
Very very disappointed !!!
Even in free listing I received gud n more responses

You refund my money back asap

I was looking for a pg on magicbricks. then I found the pg named "Anil girls and boys PG/Hostels in Baner, Pune on MagicBricks" the name of the owner is Sarthak Jain and address of the PG is "DHANKUDE WASTI, Pan Card Club Rd, Baner, Pune, Maharashtra 411045" and then I received on message from the Magicbricks in which the no . the Sarthak Jain was given that is "[protected] ".
So I called them regarding all the details of the Pg. then they sent me the details on whatsapp. Also they send me the QR code that for the advance payment of 3000 Rs but the QR was showing some issue. So told them there is issue with the QR then they send me some other account details and told me to make payment on that again there was issue so they send me the no. and told me to make payment on it. So I made a payment then they said wait we will generate your visiting slip.
But after sometime they said that there is a issue on the site so they have to show the full payment and told me pay remaining amount of 7000 Rs. then i had a doubt on them I asked them what is a surety that after the full payment the issue will no come they said sir trust on and all. Later I told them to cancel the deal they said your refund will not given to you untill you make a full payment so they said if you don't make full payment then you amount will be in pending state for 3 months on magicbrick portal. then I asked them to show me the error details they are facing they said that they will send me within 24 hrs . but Still now no response from them even now there no. is showing switched off. I want my refund.

I was looking for pg in malad and then i came to virendra pg which was verified so i contacted the owner and he said to deposit 2, 000 rs for visiting and after that i got a call which was from the pg manager saying we want to book your room so 5, 000 rs is needed so i paid the amount then he said again to so i did it and now he is not picking the phone and saying that it will take 90 days.my contact no is [protected] i need help with my refund ASAP

Usha siddique was taking care of my loan reimbursement form magic bricks, before disbursement she asked me to pay 4999rs which is refundable along with processing fees which was been paid by me to bank.Now she responded after so many calls, saying her department is changed, connected me to accounts department over conference call where reetika dropped the call on my face teaching me to talk properly, when i asked to share details of my refund process, it was been mentioned confidential and they are not ready to share set of protocols they follow.This is fraud totally.

I have a rent payment via magic bricks on[protected] and the Order ID: 6264823.
I have an issue with the order as the amount was not credited to the landlord pls do needful to resolve this issue.

Some one called me from MB convinced me to pay 1699 against leads, it been more than 24 hrs and no one called me for any leads, also they told me that i would get all the premium facilities in MB app but nothing happened yet. please look into this.

i got a call from this number-[protected](Pankaj)

As my flat got sold, so requested many times over whatsapp to remove my ad & profile but nothing had been done by yr team.
I am getting lots of call without any reason.
Will someone look at it and help in removal of my add and profile of mine.

I had paid for premium package on 28 August and till to date I have not been assigned any relationship manager as mentioned in their website. Unable to contact any of the agents. Bunch of properties are sent in mail and when I click on them to send more details till data I have not got any response.
Even tried telling customer care people who keep calling me to tell benefits of the package but are not helping to solve the main purpose of taking the package.
I am fed up. Expected to have smooth house hunting but it looks like a nightmare.

Had paid an amount for availing the titanium service but it didn’t reflect in the app profile account nor single customer response came which was committed that the viability will be very high in choosing so.

Poor and pathetic service with no results

Reference: Package you purchased: Titanium Purchased On: 02 August, 2022
Expires on: 29 January, 2023 Order ID: 34276315
Amount Paid:₹ 2768

I booked the above referred advertisement through MG officer Mr. Sandeep Mobile:[protected] on August 2, 2022 after the officer promised me that my correct City and Location will be posted in the advertisement. I had also informed Mr Sandeep that in 2019 I paid the full advertisement cost for selling the same property and all me money got wasted since the advertisement was displaying incorrect City.
I clearly informed your officer this time also to post the correct City name which is Tenkasi. Further Sandeep promised to display the correct City.
Since August 2, 2022 I have called Sandeep several times and now He is not responding or not taking my calls.
Presently my advertisement is displaying a City : Tirunelveli which is about 65 Km away from my City Tenkasi.
I request you to kindly depute a honest officer and help me correct the mistake of Magic Brick Officer Mr Sandeep. If this correction is not carried out I will be put to tremendous financial loss.
Looking forward to your help and support.

I have been very disappointed with the type of services you are providing. I purchased your premium service package in which your company policies assured me that I will get 40 contact owners and personalized help from Relationship Manager.
But instead what happened was that your relationship manager didn’t called me for the first few days after I bought your premium service package. When I was fed up after calling owners and getting...

This is absolutely a FRAUD company. They will call you multiple time to sign up for one of their services and say a RM will be assigned. I paid rs 20k hoping to get some help. It is as if they took the money and ran away. Zero service and noone will take call or support will not respond either..

Absolute FRAUDS!!! FRUADS!!

DO NOT USE THESE FRAUDS!!