MagicBricks — complaint against sales representative namely ms.rita having mobile no.[protected]

Address:

400010

Sir/Madam,
I am owner of property at Mumbai for which i am willing to sell out and i uploaded the property's details on Magic Bricks's website in free listing, since then one Rita from Magic Bricks started calling me daily and advice me to buy package to upload the property's details and photos in top of listing, she also committed me, "after payment confirmation within 24 hours you will receive welcome call from Magic Bricks and same time Magic Bricks team will come to your premises to take photographs, etc.
I place on record that I made payment on 02.02.2019 and since next day of payment i am calling to Ms.Rita on her mobile no.[protected] what she is not picking up my call and when today i called from my another number she picked and when i asked her why you are not answering my calls then she again started telling lies and fooling me and when i asked to refund my amount she started miss-language with me...
I request to concern authority to take action against Ms.Rita in view of justice .
Thanks & oblige.
Riyaz Shah