MagicBricks — Gold package for rental advertisement

I have opted for gold package for 3 bhk house rental advertisement, , i have made the payment dtd 24th JULY 2020, , through paytm, initially magic bricks acknowledged payment not received, I have also contacted paytm they are telling the payment is success form their end, but magic bricks sitll says they have not received payment

I have shared paytm order id, successful transaction details. to MB and i have also raised request with MB request number 1865966 still not received

now whom to approach for my amount