MagicBricks — Request to change to Owner instead of Agent

I am getting the same reply every time.

As discussed, over the phone support team, right now I don't have an Electricity Bill/Water Bill, it's in the builder's name and even though Sale Deed document I have it is in Kannada language only.
I have already submitted owner proof documents that are Allotment Letter and Occupation letter received from government organization (i.e., Bangalore Development Authority).
Request check with other support team members who know the kannada language and verify the provided documents.

Also, my Property location details showing incorrectly in the portal, it is displaying Doopanahalli instead of Doddabanahalli, and not able to edit the details.

The title of property should as below
For Rent, 2 BHK, BDA Chandragiri Apartment, Multistorey Apartment, Doddabanahalli, Bangalore, 13, 000, 1200 Sq-ft.

Kindly look into my request and do the needful at the earliest.