MagicBricks — worst service experience

Address:	Raigad, Maharashtra, 410210
Website:	www.propweb.in

Knowing that magicbricks people and service both are bad ...i invested Rs 38000 in a 3 month certified listing pack newly promoted and rigorous fallow up made by Mr Sujeet Naik(The guy who has no idea about a b c d of property market). Now enjoying his paris trip. And i am struggling here for the service since last 15 days.

In my earlier experience they were bad but now they became the worst in property market as per my view and i may be completely wrong as well.

But i should get a fair chance to explain my problem which are as below

1. I am a small broker from kharghar street struggling to get leads for the real estate business and one fine day Mr Sujeet From Magicbricks showed the path of getting good leads through the new Certified Listing pack which anyway i didnt trust .
2.But this fellow came to my office 20 times and persuaded my staff for taking this package ...took the cheque from me get it cleared and varnished when service is required to be delivered.
3. Since last 15 days this guy is saying that i am coming to your office to explain the service and suddenly since last one week not picki8ng my call and saying that i am at paris and will come by 10th.
4. I do not have any problem of not coming to my office or rendering his service personally but the problem is the person is not competent about his own his product.
5.Neither his superior not the customer care team has an idea about the product and issues we are dealt with on day to day basis.
6. Out of frustration when i was not getting the service as i am expected to ...when asked for the money refund his superior Mr Gourav is saying that put a request of cancellation you will get it back the remaining amount after deducting the days of service you have used yet. which infact should be zero.
7. Still i had chatted with Mr Sujit Naik in whatsapp and took some information about the problem i am facing and tried to solve it from myside but unfortunately the site is allowing to do me so and the cc team has no idea about the issue.
8.Team magicbricks is worst as compared to their product designed in a bad way.

So requesting all brokers to stay away from such company who put there hard earned money expecting business out of this.