Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Hi Team,

My consumer number is[protected].

Government people cut my wire from pole while cutting Trees, I'm without power for the last 2 months. I have visited the sub-divisional office more than 20 times but no one is coming to restore my power. have registered 20-25 online complaints but no one is taking action on it. Can you please help me to get my issue resolve.

We are facing regular powercut issues in Rambaug colony Kothrud paud road area. We have had complained on mahavitaran app for the same also mailed them about the same. Still this issue is not resolved yet. Our regular routine is hampering because of these powercut issues. Please check and look into the matter asap.

Msedcl has been resorting to illegal power cuts in Haware Vrindavan Tower ABD CHS Khanda Colony Sector 9. The residents have been suffering despite paying all their bills on time & situation does not seem to improve. Msedcl imposed a power cut on 19-8-23 from 7.30 am to 8.30 am, 18-8-23 from 6.30 am to 8.15 am, 12-8-23 from 9.50 pm to 10.40 pm, 8-8-23 from 10.30 am to 5 pm, 24-7-23 4.30 pm to 6 pm, 17-7-23 from 5 am to 7 am, 16-7-23 from 11 am to 12 pm, 14-7-23 from 9.15 pm to 10.30 pm, 10-7-23 from 8.15 am to 9 am, 10 am to 11 am, 4-7-23 from 8.30 am to 1.30 pm, 28-6-23 from 12 pm to 5 pm, 16-6-23 from 5.50 pm to 6.30 pm, 7.30 pm to 8.15 pm, 10.30 pm to 11.20 pm, on 14-6-23 from 4 pm to 6 pm, 12-6-23 1.50 pm to 5 pm, 11-6-23 from 7.40 pm till 11.45 pm, 7-6-23 from 7.40 pm till 11.45 pm, on 5-6-23 from 5 am to 5.25 am, 1.50 pm to 2.15 pm, on 4-6-23 from 2.40 am to 3.15 am late-night, on 3-6-23 from 1.40 am to 3 am late-night, on 2-6-23 from 1.40 am to 5 am late-night.
The helpline number[protected] of MSEDCL Khanda Colony is continuously busy as they unplug the receiver during power cuts. Due to these power cuts, residents feel groggy & incapacitated & fall sick as they can't breathe properly due to lack of ventilation and they end up suffocating and sweating excessively resulting in fatalities. Following are the problems faced by the residents:- 1. Residents feel groggy and incapacitated and fall sick and their heart rate increases leading to fatalities.2. Costly vegetables, fruits, milk, batter & other perishables etc stored in the refrigerator get spoilt leading to tremendous losses. 3. Mobile phones conk off due to disruption. MSEDCL has been torturing the residents over the last 32 years despite them paying all their bills regularly and that too well before the due date. Over the years, the population in Khanda Colony has increased tremendously but the transformer capacity has not been increased by MSEDCL due to unknown reasons. When will the existing residents get 24/7 power for 365 days. They have waited patiently for the last 32 years. Mind you, Khanda Colony is located in a city Navi Mumbai with close proximity to the Navi Mumbai international airport and is not a village to bear such brutal power cuts. The residents return home tired and weary from work and EOD there is no power. People are not cattle. It is high time the transformer capacity is increased to cater to all the residents requirements in the locality. The residents appeal to the Honourable Prime Minister and Maharashtra Chief Minister to initiate a CBI enquiry into these power cuts and resolve the issue permanently and provide much needed relief to the residents.

I am receiving wrong bills from last four months. No one is taking the meter consumption readings & charging me average bill which is very high than my regular billing amounts. I am raising complaints from last four months. I am getting reply against each complaint that they will take corrective action & someone will visit & resolve it. No one has visited from last four months. This time also I got average bill which is wrong.
Is there someone who really take care of customer. everyone are simply looting genuine customers.

For consumer no.[protected], power has been cutted since from 3 months even though bill has been issued including these months also.
How could bill issued without taking reading.

Power failure post payment

Never had electricity bill above 2000₹. From last two month it is above 4500₹.
This month i.e., July it is 5600₹ unbelievable. Since June we have stopped using AC. This is completely ridiculous. Directly stab a bank and fill your tummy you ###. Don't pick from a common man's pocket. I need immediate action on this concern. Revise the bill and send a new one. If not then never expect a payment from my end.

Highly frustrated CUSTOMER.
Lawrence Nadar
CONTACT [protected]

Dear Sir

Mere light her month 1700/1850 aa raha hai
mere ghar per AC/ OTHER EXTRA MICRO VAVE aisa kuch bhi nahi hai
mere ghar per hum husband wife chota baby rahte hai, last 4 month se itna light bill aa raha hai, plase help me.
one month light nahi bhare to miter cut karne aa jate hai, light bill jyada aa raha wo bolu to koi dekhane nahi aya. mere fd ke help se mai online complaint kar raha hu plase help.
Regards
Rakesh Gunde
[protected]

Power outage in Society since morning 7:00AM. Numerous complains raise getting closed without resolution. :-) easy way out.

MSEB has no ownership and the amount that is charged compared to the the service is pathetic
.
if given option would rather prefer private Electric player who taken ownership.

attached complain email for ref.

There is no power in our whole area of Wavanje Road, Wavanje Village

There is no communication about the issue
When it will be resolved.

This is affecting my business and lots of businesses around in the area

Please send timely communications about issue and fix it in time

Never had electricity bill going more than 2k rs. Received a bill for 5300/- this month. This is not acceptable. It's not like COVID times where the bill was calculated as an average for more than 3 months. This bill is unfair.

Do the needful on priority

There is very bad service from MSEB Rahatani.Pune.Frequently power failure and not getting permanent resolution.
Consumer no[protected]
MSEB team are not providing solutions.

Hi Team. We are getting frequently power cut and every Sunday 5 hours.Raised multiple complaints but no resolution
Kindly check and do the needful

Consumer id[protected]

Thanks,
Abhijit Patil

Meter is blank for last few months, bill which we are getting is high. We were not at home for month of december and May but still bill is very high for those months.
Raise complaint online, MSEDC closed ticket stating bill is correct.Although meter is still showing blank. God knows how are they taking reading. And with out rectifying and replacing meter they are closing complaint.
Complaint Number :[protected]

Consumer Number :[protected]
BU : 4541

Assigned Office Name : Thane Wagle Estate Kolshet Urban Sub Division

Address;
B4/1602 Rosa Gardenia Kasarvadavli, Ghodbunder Road, Thane West, Thane, Maharashtra, 400615.

My MSEDCL Consumer ID #[protected]. My electric meter is having some technical fault due to unknown reason. Due to this problem, meter has given abnormal reading count, and which caused to very high bill from May-23. We have observed this issue on 27-May-2023 and immediately inform on helpdesk call, Email, Mahavitaran App-complaint and written complaint as well on the same day. Till date (28-Jun-23) no one responded to resolve the issue. My 60 years old mom staying alone in house without AC still we got invoice of INR 5, 810 which is very high. My mom already visited nearest MSEDCL Wadi, Nagpur office two times. But no one helped us to resolve the technical issue of meter by replacing it with new meter and invoice correction. I am attaching herewith video and several copies of complaint for your perusal and please help us give the justice at the earliest.
N.B.- Video could not upload due to file size restriction.

I have already paid twice for last month
and the bill comes to 15010, which is very high as compared to our avg bill of around 2000

May and June wrong billing. 2 complaint registered and yet no response. was promised refund but Noth. Was promised meter Check, no response. Called service team multiple times on emails and social media . No response

2 complaints registered with Mseb on wrong billing. Call backs promised but nothing. Refund promised but Noth. Daily same response that someone will call me but no call back . May and June 35% higher than expected. But mseb is not paying attention or addressing my complaint

Consumer Number[protected]
Meter Number[protected]
BU - 4636 SANGHVI SUB-DN.

One phase in our meter is not working since April 2023.

Complaint no.[protected] was lodged on March 20, 2023. It was closed without resolution. We marked the complaint as unresolved, but no action has been taken till date.

We lodged another complaint no.[protected] n May 02, 2023. It was also closed without resolution. We marked this complaint also as unresolved, yet no action has been taken.

We lodged another complaint no.[protected] on June 03, 2023. It was also closed without resolution. We have marked this complaint also as unresolved, yet no action has been taken.

We had submitted a written complaint to Assistant Engineer. He forwarded the request to Ms. Atkarne for VR to verify whether meter was burnt or faulty. The MSEDCL executive Rishikesh Bansode visited and said that the meter is faulty and needs to be changed. He said that new meter is not available in MSEDCL office. He suggested that we buy our own meter from the market

The Assistant Engineer advised that we should use only 2 phases and connect all equipment to the live 2 phases.

We have been paying our bills regularly, for 3 phase connection. It is 3 months and only 2 phases are working.

We need the meter to be replaced at the earliest.