Mahadiscom / MSEB / MSEDCL Customer Care

This is regarding msedcl roha office.
Whenever we have a faulty meter and inform msedcl regarding the same, we are told to pay rs. 3000/- as a deposit/meter replacement charges. No receiipt or any other paper is provided in writing regarding money paid. Everytime we need to provide rs. 3000/- as a deposit for new meter.

We would like to know whether this deposit/charges is taken everytime as a process. Then what happens to our earlier deposit paid to msedcl. As per our knowlegde, deposit is always refunded or carried forward. Also, no proof is provided to the consumer for money paid. Unless money is paid to the electrician, meter is not replaced.

Request your help to let us know, whether this is the approved process of deposit and what happens to earlier deposit and why no receipt is given once the money is paid.

Regards,

Hi team,
Cosumer number[protected]
I am staying from past 40+ years, i havent received a light bill more than 500-600 rs in past these years.
I am paying online bills from past 3 months due to covid-19.
Suddenly i found the light bill amount as 3200 rs.
How is this possible?
We are using same equipment, same amount of people staying at home so how can the bill shoot up to this level?
Can anybody please revert back on this.

Consumer number:[protected]

I was charged rs 1, 480 in june on assumed consumption basis, i. E. Without meter reading. I do not stay at these premises. So, the consumption should be nil or just 1 unit etc.

When meter was read in july 2020, the difference in actual reading between march and july 2020, was found to be 1 unit.

Even then i have been billed rs 160 for july 2020 without considering the credit of rs 1, 480 due to me for the payment made in june 2020.

I need to be given credit of rs 1, 480 immediately and the amount chargeable for 1 unit of consumption should be adjusted against it.

I have done online complain of electricity breakdown but after 3 days no one visited as i called in local office of msedcl they said we habet to register manual complaint by visiting the office. Whats the use of online then as we have to manual go n register the complaint is this the service they provide.

Consumer number:[protected]. Complaint service request number:[protected] on mahadiscom website. My bill amount is: rs 24370/- for this month. Please rectify my bill asap. Cant able to pay this unnecessary high amount bill.

Sir,

We have mahavitaran electicity connection (Msedcl),

My consurmer no is[protected]. Msedcl has not sent bill for month from 06/03/2020 to 06/06/2020 on time, its their mistake not ours. After 3 months bill has been sent for the period from 06/03/2020 to 06/06/2020. Bill no (Ggn) is[protected].

Sir, actually our electricity units for 3 months is 271 units, hence average should have to be taken while calculating the bill i. E. 271/3 = 90 units/month (Approximately). Hence our electricity bill should have been charged at the rate of 271 *3.46 = 937.66+ (Around) not 271 * 6.4 =1740, its charging around double amount. please update the right bill amount as per rule & on the basis of ethics by doing the right calculation.

Sir, its clearly unfair. Please look into the matter on priority basis.

Yours truly,
Rohan jadhav

This is to inform you that from past 3 month i have observed that my electrical meter doesn't show any reading on meter and on display i am not able to seen any other consumption details. And because of it i have to pay an average bill for which i was not at home during the covid pandemic situation. So please requesting you to look in to it and replace our faulty meter as early as possible.

Below are the details of electrical meter:
Consumer name: rahul ahire
Consumer no:[protected]
Bu: 4753 (Koperkhairane s/dn)

I have paid all month bill till date.
But still received combined bill for the last 3 month and hence it is a wrong bill amount in mahavitaran app
Please check and correct the amount

I am uploading all the screen shot of genrated bill along with proof of paid bill amount.

Please check the below bill this is my consumer number[protected]. For last few months meter reading was in between 90 to 150 all of sudden how did you take the reading as 758 unit for last month. Please check and revise the bill

Every month the bill amount is increasing day by day and no one is helpful in this area they just shout at us and say the bill is okay many o[censored]s facing the same situation attached bill of increasing amt with different false unit

Sir
Due to wrong pin code i cant give my bill as supporting doc anywhere.
The pin code on lightbill is 411027 is wrong the current pin code is 412105
So please change the pin code on the light bill
Thank you