Mahadiscom / Mseb / Msedcl — Bill payment through google failed, but amount id not refunded

I made a payment for my msedc bill on 18 August 2020 for ₹670 via google pay app.
The amount was deducted from my SBI bank account but the bill payment was failed. I have raised the dispute then it showing dispute raised with bharat billpay.Dispute status will be updated once recieved from Bharat Billpay.

now it has been 1 month still amount is not deposited in my account
Bill number: [protected]
google transaction id: CICAgKCFq&XPfg
Request you to please look over into this issue and refund asap.