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Mahadiscom / Mseb / Msedcl — Faulty Meter and Excess Bill Amount

Consumer No:[protected]
Billing Unit: 4166
Name: Usha Sharad Patankar
Address: Shop No 1& 2, Janaki Apts, Chheda Road, Dombivli (E)
Contact- [protected]

I have been receiving inflated bill since November 2016.
The meter reading is saying FAULTY. So I have been charged on 729 units randomly.
Despite of giving written complaint on 37th Dec and waiting for 15 days and again following up twice on 10th January and 15th January respectively, no one cared to resolve the complaint.
Again for the month of January I have been charged for 729 units despite of not consuming even half of that power.
Nobody is answering properly and no appropriate action has been taken for the same.

I had talked to Mr.SHAH and Mrs. GAIKWAD in MSEB Office at phadke road and still they are non responsive.
I have attached the scanned copy of the written complaint submitted by me on 27th Dec 2016 which was acknowledged by them. Pls help

Faulty Meter and Excess Bill Amount
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Complaint Status


[Jan 20, 2017] Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    15%
    Complaints
    3209
    Pending
    0
    Resolved
    481
    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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