Mahadiscom / Mseb / Msedcl — msedcl, roha. charges for replacement of meter

Address:

MSEDC, TAL ROHA, DIST RAIGAD MAHARASHTRA

This is regarding msedcl roha office.
Whenever we have a faulty meter and inform msedcl regarding the same, we are told to pay rs. 3000/- as a deposit/meter replacement charges. No receiipt or any other paper is provided in writing regarding money paid. Everytime we need to provide rs. 3000/- as a deposit for new meter.

We would like to know whether this deposit/charges is taken everytime as a process. Then what happens to our earlier deposit paid to msedcl. As per our knowlegde, deposit is always refunded or carried forward. Also, no proof is provided to the consumer for money paid. Unless money is paid to the electrician, meter is not replaced.

Request your help to let us know, whether this is the approved process of deposit and what happens to earlier deposit and why no receipt is given once the money is paid.

Regards,