Mahadiscom / Mseb / Msedcl — Rude aggressive behaviour with bad words

Address:

Bhandup East in front of DAV college

I want to lodge a complaint about a MSEB employee Mr. Sawant at Bhandup East in front of DAV college. When complained about an electric failure in our building on 11-Jul-2021 at 1 pm, he was rude and started giving bad words. He was drunk on duty. They have been disconnecting power without any prior notice many times in a day in Datar Colony which is irritating especially in these days of work from home with illogical increased electric bills . And when asked about it started being aggressive. We also have to keep quite as he is in his uniform. He has been taking undue advantage of the years he had worked at MSEB for some years.
If action is not taken promptly, will have to escalate this to higher authorities.