Mahanagar Gas — Double bill Charged in month of July 2020

Address:

Mahanagar Gas Limited, Pay & AccountsBldg, Gr. floor, BKC Bandra (E)

Double billing for the month of July' 2020. 1st Bill issued on 05/07/2020 Bill No.[protected] with amount 1066/- and again 2nd Bill issue on 10/07/2020 Bill No.[protected] with amount 2455/- with the arrears (Unpaid Due upto Previous Bill amount 1066/-) however last bill paid on 21/07/2020 Transaction ID no. 1864312 amount 1066/- .

I had logged an online complaint on 16 Jul' 2020 and reminder on 26 Jul' 2020 and called to customer care several times but even after 3 month i have not received a Docket no as well as any solution update on the same.