Mahanagar Gas — Faulty Meter and/or Gas Leak, Needs to be rectified immediately

Address:Chembur, Mumbai 400071
Website:www.mahanagargas.com

A few days back, we received our Gas bill which was 8072/-. We were surprised to see such a high bill because we are only a family of 2 people, cooking food only once a day.

So we checked with our neighbors and other families living in the building. Their bill for cooking three times a day for a full-fledged family comes anywhere between 900 to 2000/3000/-. All of them said that there is some issue either with the meter or there is a gas leak.

Giving you our billing history to understand the magnanimity of this issue-
Month Bill Date Bill Period Amount
Dec-21 [protected] 10th Oct to 9th Dec 2021 912
Feb-22 [protected] 10th Dec 2021 to 9th Feb 2022 205
Apr-22 [protected] 10th Feb to 9th Apr 2022 109
Jun-22 [protected] 10th Apr to 9th Jun 2022 105
Aug-22 [protected] 10th Jun to 9th Aug 2022 311
Oct-22 [protected] 10th Aug to 9th Oct 2022 2033
Dec-22 [protected] 10th Oct to 9th Dec 2022 269
Feb-23 [protected] 10th Dec 2022 to 9th Feb 2023 698
Apr-23 [protected] 10th Feb to 9th Apr 2023 267
Total so far 4909
Jun-23 [protected] 10th Apr to 9th Jun 2023 8072 - This is a disputed amount hands down.

Also, once we received the bill of 8072/- a few days back, I started to check the meter reading. And I was SHOCKED! Please see details below.

Time of Day Date of Meter Reading SCM Comments
Night 15th June 372 Gas knob not turned off
Day 16th June 372
Evening 16th June 869 Gas kno turned off
Morning 17th June 894 Only made tea, used gas for 5mins

From 16th June morning to evening 497 units consumed by just cooking once? How is that possible?
&
From 16th June night to 17th June morning by just using the gas for 5mins it has shot up by 25 units?

ISNT THIS VERY EVIDENT OF THE FAULT?

Need to rectify the meter and make corrections in the bill ASAP. We are not entitled to pay for something that is faulty.

I can provide the bill with the bill no's and all details and payment screenshots as well.

Please connect with us and resolve this ASAP.

CA No:[protected]
Contact: [protected]
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    G-33 Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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