Mahanagar Gas — Incorrect Billing and Units Charged

Address:

Thane

Hello Team,

This is to complain that we have received incorrect billing and wrong units have been charged against our bill dated 24th August 2020 on an Average we used to get 30 to 50 units per month but suddenly in the month of August got the Unit charges of 176 unit and bill amounting to Rs 6341 . We have raised complaints in customer care ample number of times and also sent multiple emails since 28th August but no action is taken and help is provided. We truly believe the charges are incorrectly charged due to lockdown and incorrect amounts have been levied on us instead of charging an average unit and amount.

Hence we request to look into this matter seriously and help us with reversal on billing amount so as a customer we can pay our actual consumption utility bills..

Enclosed the bills for reference

Complaint No : 5045829
BP No : [protected]
CA No :[protected]
Customer name : Bharati Chopra

Data as per Bill Generated

Months Units Per Month Amount In Rs
Aug[protected]
Oct[protected]
Dec[protected]
Feb[protected]
Apr[protected]
Jun-20 31 918
Aug[protected]
Oct[protected]