Mahanagar Gas — Meter reading showing consumption

Mahanagar Gas — Meter reading showing consumption - my absence away to native place

K koottla1 from Mumbai, Maharashtra

I had been to native place from 14.2.2017 till 19.2, 2017. The gas was locked on 14.2.2017 and meter reading taken as 1743161. Surprisingly, on my return, before opening the lock, the meter reading is showing as 1743304. I or nobody used the gas during this period. I contacted your customer service on telephone when they asked me to see the reading for one day after closing during night and watch the reading on the next day morning before use. The reading was same as previous day. No consumption showing on that particular day during locked time. Please look into this case, and let us know the reason for the consumption during my absence. Either meter fault or any leakage problem? Please solve this problem immediately. I made a similar complaint during my last tour of absence for 4 months. I paid about rs.8000/- extra for not using the gas. Was this information helpful? No (0) Yes (0)
Apr 26, 2017 Updated by koottla1 Please read the period of absence as 14.2.2017 to 19.4.2017. By mistake its written as 19.2.2017. Apr 26, 2017 Updated by koottla1 Please note that I had written a complaint on a bill No.[protected] dated 25.12.2016 for Rs.5949.00 without using the Gas during the period 24.6.2016 to 22.10.2016. I sent a letter on 5.1.2017 but no reply from your Company. I request you to kindlly look into this unused gas consumption during my absence and refund the excess amount paid for without using the gas. Similarly, I was away from Mumbai on 14.2.2017 till 19.4.2017and taken the Gas Meter reading as 1743161 and On my return from native place, I found the Meter reading as 1743304. I have not used the gas during the above period . Please look into this and request you not to bill me for the above fault reading. I took Meter reading for one day from night to next day morning and the meter reading remained the same. Please find out the reason for the fault reading whether Meter fault or gas leakage or else? Please help us as we cannot afford to pay like this. This is second time happenning.
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