Mahanagar Gas — new connection of mgl

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I have applied for new connection in july-18. I have been issued tax invoice [protected] on 9.8.2018. More than 100 days have passed but no reply. I submitted original flat maintenance at the time application & lady satisfied herself. Then i submit these details regarding residential address at grant road to staff of mr. Madan sir. He is very cooperative. This week again my wife received call from one more person on address matter. It seems the company does not policy to install new connection say in 30 days from realisation of deposit & other dues. It is high time that md of the come reviews this policy if in existence or if it is not there it introduces it. It must introduce accountability policy. The co. Has lost revenue for more than 75 days by not installing new connection. I am shareholder of the company & it means a lot to me. Thanks