Mahanagar Gas — no gas connection installed

Address:

Mumbai City, Maharashtra, 400071

Applied for domestic gas connection in february 2015. The same has nor been installed as on today's date of 16th jan 2019 almost 4 years post application. I have complained repeatedly under complaint no. 2325600 only to be assured that i will get a call in the next 24-48 hours with a solution to my complaint. No such calls have been received by me from mahanagar gas and there is no solution being offered.

I need my gas connection to be installed with immediate effect but there is no reply or response from mgl