Mahanagar Gas — no update on new domestic connection

Address:Mumbai City, Maharashtra

Hi,

I had registered for new domestic connection in borivali.
I had already done security deposit payment and document scan upload for domestic new connection online on 28th aug 2017.
Its more than 23 days today, i have not received any update on procedure for connection.
Infact i did called call center around 5th sept 2017 still no update shared by call center, apparently system was not updated.

Very disheartened with initial on;line service of mahanagar gas.

Awaiting faster and correct update respsone from mahanagar gas.
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Please help me with technician ... Waiting for them since morning and no technician has come.. we called atleast 11 times now and staff name Aakash and zaid just hold the line and they don't talk to us ..
They are not answering our call. Kindly solve the issue.
We are getting huge bill whereas at our old place we used to get very less bill. I want all the details

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    Mahanagar Gas  Phone
    +91 22 2401 2400
    Mahanagar Gas  Address
    G-33 Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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