Mahanagar Gas — over charge of gas bill

Address:

Mumbai City, Maharashtra, 400025

We had requested for re-connection of our mahanagar gas pipeline on 13 march 2018. When requested to reconnect, mgl mentioned that there are dues pending which we need to clear before the reconnection happens, even though the house was closed for last 10 years.

Since we wanted the connection badly, we paid the dues which was amounting to rs.6654/- on 23 march 2018 and requested for reconnection.

Even after paying the due amount mgl took 15 days to do reconnection as it seems there is no connect between their payment and operation departments. After lot of struggle the connection happened on 13 april 2018.

Now after all the payments done, i received 2 msgs, first on 3 may 2018 asking for rs.374.6 and on 12 may 2018 asking for rs.2543/-.

When checked with mgl customer care, they mentioned that cheque got bounced.

After lot of struggle only i got the re-connection after mgl thoroughly checked that all payments are done and now again they are asking for some arrears which are already paid.

Please assist.

Regards
R d warke