Mahanagar Gas — Reinstallation of gas connection not done since 29.06.2021

We raised request on 29.06.2021 for reinstallation of mgl gas meter and piped gas connection on completion of renovation of our kitchen. Docket no for our requet is 5574007. Despite several reminders on call centre followed by conversation and follow up with customer complaint head our request is not resolved. Mgl has outsourced such matters to contractors and they neither give us estimated cost of work nor required quantum of work. Just asking for rs 5000 without any proper estimate. Furthe contractors are soinfg false reporting that we are not willing to pay the cost. We are badly stuch with this situation. The contractor has monopoly from mgl and we do not have option. We do not understand we are dealing with mgl or their contractors? if any higherup at mgl listening to our grievance, please help us to resolve our problem and remove such contractors.