Maharashtra Natural Gas [MNGL] Complaints & Reviews

Ever since the meter change few months back i had applied for transfer of name in august 2020 but even till now no response from there side and also I havenâ€™t got any bills nor has the name been changed. I have sent emails and called many times

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Address: 301/B3, LUNKAD COLONNADE-1, VIMAN NAGAR, PUNE

Disconnection connection request for my MNGL connection (BP no.[protected] was attended to after several reminders for a month. Meter was disconnected after repeated complaint. Now even after almost 2 months deposit amount not refunded. There is no response from the email. When I call customer care, mostly it gets disconnected, when connected, they ask me to send email. No one seems to be working in MNGL.

To make it worse, they are sending bills and reminders for the payment of the outstanding bill.

Following email ids published on their website do not exist.
1. disclosure.[protected]@mngl.in
2. [protected]@mngl.in

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MNGL gas bill has not been generated for more than 6 months now for BP number 50217517. I have been uploading the meter readings to their site and have also sent the reading to the whatsapp number provided. On speaking to their customer care they say to drop a mail to [protected]@mngl.in. I have sent them a mail more than a week ago but still haven't heard back.

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My BP number is 50097299 for which bill is not generated till date due to which I am not able to find any record for my BP number on mngl website for bill payment.

Even after multiple complaints and follow ups with customer care and personally visiting mngl office issue is still not resolved.

Last complaint number which I registered was 10550651 which was assured that will get resolved in 3-4 days but its been...

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Address: Preeti S Maghare-9552486847 Gat no-111,"Gk Palacio", flat no- C/308, Borhadewadi, Shiv road, next to Sahyadry Shruberry, Opp. M Mart, Moshi, Pune-412105. Maharastra.

There is lot of gass leakage smell everyday in our house. Request you to please help asap

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I had paid bill in Jan but that amount is showing as arrears and late pay charges as well. Please let me know what all details you need.

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Address: H-606, Sanskriti Complex, KAspate Vasti, Wakad

BP[protected]

Since installation, bill is not generated by MNGL. I sent mails to [protected]@mngl.in and called up call center no. many times [protected]. But no response to my mails. It seems JMR is not taken yet.

Call center number does not have MNGL Pune office number, as they are sub contracted Call center service.

I have been waiting for more than 3 years and I Want to make payment in good faith, so that billing can be regularised for future.

Please help ASAP.

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Address: Neev Petroleum (Indian Oil) dodi(bk) tal.sinner , dis.nashik

Sir i am from sinner, nashik. And in my city 1 cng gas pump (neev indian oil in dodi, sinner) my complaint is there is insufficint cng timeing from 6am to 10 am only, the pump staf dosent give proper response. I visited these pump 6 time i dident got at least 1 time .
So solve these prob as soon as ...

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Address: B 301 Sunshree Kangan, NIBM Road, Kondwa, Pune 411048

Hello

BP No 50142336

I have been receiving bill for GAS CONSUMPTION since may be 18-24 months . Where as, I have been writing to Customer Care, only to receive a generic reply... WILL REVERT SHORTLY !!!

In all my communication to customer care, photos of invoice and meter ( with "0" reading) is always attached.

I donot stay in this address and I am not aware, how this connection was made

Even after this 18-24 months of communication, I have received another bill this morning... WHY WHY WHY

Can you please disconnect the same, lift your meter etc. When we and save me from this agony of receiving FAKE /INCORRECT INVOICES ??

Thank you for your doing the needful under intimation to me
Best Regards

Ranjan Baruah

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Hi Team,

Below are my MNGL details.
BP number[protected]
Meter readings[protected]
I shared this information with MNGL customer support for more than 6 times with Photos attached but they still send bill of Rs 5282
which is not true as nobody stays at that place and reading is also 00000012.
I called the MNGL support desk for more than 10 times and always i get answer the bill will get revise...

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Address: Shivaji Nagar , Pune

Mngls service is pathetic. I have applied more than 3 motnhs now but they still not given the connection. Every time I call them they say the BP number is not generated and ask details and says it will get generated in 3-4 days but we never get any status update for it.

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Itâ€™s been more than 3/4 months now and I havenâ€™t received any bill. Contacted customer care many times and have also submitted snapshot of meter reading but till date no response. BP no 50094819

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Address: Swapnapurti society Handewadi chowk Hadapsar Pune

Sir my name is Amit Bodhale My BP no. 50168049.Sir give me my first bill copy in my what's up no [protected]
& my meter reading is wrong because I m 5month not to stay there. I send meter reading photos please check and currention the bill
22/12/20 Meter reading 210

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Hi Team,

My name is Eknath Padekar having MNGL gas connection (B P number :[protected]

Since I was out for almost 6 months(March 2020 to Oct 2020) I have requested MNGL to send me correct bill once I returned.
I have done almost 6-7 calls to customer care and sent mail with Evidence of meter reading but even after 2 months there is no response and also new bill is generated with pro-data basis reading which is incorrect.

Request you to look into this matter and provide resolution as early as possible.

Thanks
Eknath

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Address: Pune

Since May. 2020, we are not using gas . Still the bill is generating . Please help me . I have cleared all pending bill already .PFA.
Thanks

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Address: Bldg No F, Flat No. G2, ground floow, Kanchanjanga Society Kothrud, Near Kothrud Bus Stand, Near mantri park. Near ruturang.

Heavy leakage . Please resolve urgently.

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I got BP number[protected] almost 70 days back the installation person was assigned on 28th of November 2020 and still My meter is not install and connection is not provided to me. I registered several complaints but no action taken from MNGL, pune side. No one is bother to close complaints and provide good service. Kindly check and take the action

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Address: B-1/3 Elite garden. Nagras Road.Aundh .Pune 411007

I have received bill for 10500 and my meter reading is 113 units.
My house is vacant for last one year and not using the gas .kindly reverse the and suspend the connection. Please let me know on my mobile no [protected] or email: [protected]@hotmail.com.
I line of confirmation will be highly appreciated. Thanks

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Address: A-2705, pancham, nanded city , dhayari pune

BP No 50229471

Generated in Jan 2020

Called Multiple times to MNGL customer care then said i am registering a complaint and you will get Mail by tomorrow and after that no updates.
so such thing happened multiple times and no positive response from MNGL services yet.
With such delay and no response in service creates a repo down for MNGL what we are thinking - please respond and acknowledge over call and mail asap.

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Address: RH no. 26, Nyati Victoria, near Delhi Public School, Mohammadwadi. Pune. 411060

For BP no. 50239735, I had paid an amount of Rs 6000/- vide my cheque dt 31/12/2019 drawn on SBI, Undri Br, Pune. The amount was paid to MNGL on 06/3/2020. However in the gas bill sent to me the said amount of Rs 6000/- has not been adjusted. I have sent many emails to customer Care, but they have not bothered to confirm receipt of the payment nor adjusted in the gas bill. How can I pay the amount again. My last mail was dated 14 oct 2020, reminded again today 25/11/2020. Please look into it immediately.
Samiran Rajguru [protected]

Maharashtra Natural Gas [MNGL] Complaints & Reviews

File a complaint to Maharashtra Natural Gas [MNGL]

Maharashtra Natural Gas [MNGL] reviews & complaints page 11

Not getting bill since 3-4 months and not transferring name of connection

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Deposit Refund not paid, 2 months after Permanent Disconnection - BP No 50144291

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Bill Not generated for more than 6 months

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Bill not generated due to which not able to find BP number on mngl website

Gas leaking

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Bill Related

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Bill not generated for 3 years since installation

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Insufficient cng

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Fake Billing and no communication from Customer care, inspite of several reminders

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Wrong amount of Bill

New Connection- too much delay

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Not receiving any bills

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My meter reading is wrong & I want my first bill copy

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Wrong billing and no response after follow up

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Wave of bill of unused gas

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Heavy Gas Leakage

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No action taken on complaints

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Subject: I am the complaint

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BP No Generated in Jan 2020, 3 times complaint raised - No updates from MNGL

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Rs 6000/- paid as advance not adjusted in Gas bill for BP no. 50239735

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